Utilization Management (UM) RN Reviewer

Utilization Management (UM) RN Reviewer Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. Utilization Management RN Reviewers perform UM activities including admission review, concurrent review, retrospective chart review and clinical systems review to measure clinical performance and UM issues that affect reimbursement for the patient's hospital stay or visit. Other responsibilities include medical record review, providing clinical information to the payer, UM data collection and reporting, concurrent denials appeals process, clinical team interaction, Physician Adviser interaction and special projects which are coordinated and directed by the UM Team Manager. A caregiver in this position works 8:00AM – 5:00PM. This will be a work from home position after orientation.

Recommend resource utilization. Utilize analytical ability required to gather data. Use clinical judgment to apply predetermined criteria or use independent clinical judgment when no predetermined criteria exist to identify problems, facilitate resolution, recommend corrective action and report results effectively. Use independent clinical judgment in reviewing records to determine status of patients stay, if proper procedures have been followed, seriousness of incidents and ability to identify need for and participate in focused reviews, special projects and identify opportunities for improvement. Make recommendations regarding appropriateness of the treatment plan for continued stay and safety of the discharge plan. Achieve a minimum of 85% on IRR quarterly. Complete Utilization Management for assigned patients with a minimum of 25-30 reviews per day. Apply medical necessity guidelines accurately to monitor appropriateness of admission and continued stays. Follow department guidelines on escalation processes and refer cases appropriately to the internal or external PA. Maintain professional work standards including confidentiality, ethical principles, and professional work habits. Maintain and support collaborative relationships with TCC's, physicians and the multidisciplinary team. Document appropriately in UM notes to provide evidence that the UR process for the case was followed. Design and initiate special projects as supervised by the Team Manager.