Innovaccer
Innovaccer activates the flow of healthcare data, empowering providers, payers, and government organizations to deliver intelligent and connected experiences that advance health outcomes. The Healthcare Intelligence Cloud equips every stakeholder in the patient journey to turn fragmented data into proactive, coordinated actions that elevate the quality of care and drive operational performance. Leading healthcare organizations like CommonSpirit Health, Atlantic Health, and Banner Health trust Innovaccer to integrate a system of intelligence into their existing infrastructureā extending the human touch in healthcare. For more information, visit www.innovaccer.com.
Innovaccer is seeking a RN Health Coach to join our Story Health Team. You provide remote support to patients to optimize their medical therapy and serve as the liaison with the healthcare provider.
Current active Registered Nurse license in a compact state. 2+ years clinical experience in a specialty practice or acute care setting Bachelorās or equivalent degree required Highly proficient written/verbal communication and interpersonal skills to interact with patients, caregivers, and healthcare providers Analytical skills required to problem solve patient issues and prepare reports Strong customer service skills, with ability to identify problems and formulate solutions. Able to take on multiple tasks in a dynamic, fast-paced, and changing team environment. Passion for implementing technology to improve healthcare and able to quickly learn and use new software and tools High-speed home internet access Quiet home office space, free of distractions Nice to Have: Cardiology experience Fluent in Spanish Experience working with patients in a virtual environment (via phone or telehealth platforms) Prior coaching or patient education experience
Support LPNs in managing patient panels, including medication management, lab work, and adherence to care plans Provide remote patient care including coaching and education using digital communication tools (including texting, phone calls, and telehealth platforms). Provide telephone triage to patients with acute or worsening symptoms and escalate to providers as appropriate Work with patients and their caretakers to increase engagement and help them overcome barriers in their healthcare journey Guide patients with their changing medical therapies using a clinician-designed protocol. Connect patients back with their clinicians as needed when their condition changes. Serve as the interface between the patients and others in the healthcare system, including providers, clinics, pharmacies, etc Other responsibilities as required, including supporting early-stage initiatives in an innovative health tech startup
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