Accreditation Manager: Albany, NY or Remote

The Accreditation Manager oversees daily operations of the Accreditation Department. This role includes reviewing and preparing assessment reports for the External Review Board (ERB) and for facility notification of assessment results. The Accreditation Manager assists with recruitment, training and timely communication for assessors and ERB members. They will work with facilities to assign and evaluate corrective action plans if required. This role includes responding to inquiries about compliance with the Baby-Friendly USA (BFUSA) Guidelines and Evaluation Criteria (GEC). They support the department by implementing evolving technology and new initiatives impacting Accreditation and BFUSA as assigned. The role requires limited travel only when necessary.

Oversight of the assessment team including assessors and the assessment coordinator. Cooperative assessment report reviews with Accreditation team members, assignment of ERB members for assessment review, ballot collection, ERB meeting facilitation, ERB recruitment and training. Assessment technology interface and pilots. Assisting with Assessment tool development. Review of complaints when received.