ACO Triage Nurse

Founded in Port Charlotte, Florida, in 2008, and now headquartered in Fort Myers, Millennium Physician Group is one of the largest comprehensive physician-led groups with more than 900+ healthcare providers and 200+ locations now including FL, TX, NC, and GA. Services center on primary care and are complemented by specialty care, walk-in centers, radiology and lab services, physical therapy, telehealth, wellness programs, home health, hospital care, and much more. Nationally recognized as a leader in value-based care with consistently high levels of physician engagement, Millennium aims to create a genuinely connected healthcare experience for patients by providing a comprehensive and coordinated approach to healthcare… and be Your Connection to a Healthier Life.

Remote Triage Nurse (RN) plays a vital role in healthcare settings, providing timely and efficient support to patients through remote communication channels. You will be responsible for gathering information from patients, conducting initial assessments, and making decisions regarding the appropriate level of care needed. Your ability to quickly and accurately identify urgent medical situations will be essential in ensuring the timely and appropriate treatment of patients How will you make an impact & Requirements Millennium Job Description: ACO REMOTE TRIAGE NURSE Position Philosophy/Summary Millennium Physician Group Remote Triage Nurse (RN) plays a vital role in healthcare settings, providing timely and efficient support to patients through remote communication channels. You will be responsible for gathering information from patients, conducting initial assessments, and making decisions regarding the appropriate level of care needed. Your ability to quickly and accurately identify urgent medical situations will be essential in ensuring the timely and appropriate treatment of patients.

Uphold and support the mission, objectives and policies of Millennium Physician Group. Respond promptly to incoming calls Triage the caller’s stated symptoms and provide assessment to determine the appropriate level of care required to safely meet the patient's medical needs (Emergent, urgent, non-urgent or home care setting) When appropriate provide home care instructions using the approved, written guidelines as well as approved reference materials provided. Utilize all resources and guidelines at his/her disposal to effectively assess, prioritize, advise, schedule physician appointments, or refer calls when necessary to the appropriate medical facility, personnel or specialized community service. Document patient encounters within the Electronic Medical Record utilizing the appropriate computer software in compliance with the approved policies and procedures. Actively participate in new employee orientation, ongoing in-service programs, staff meetings, continuous quality improvement and periodic performance/protocol evaluations and development. Maintain current nursing licensure by completing applications for renewal in a timely manner and complying with all requirements for continuing education. No nurse will be scheduled to work any shift if their nursing license has expired or has been revoked for any reason. It is the nurse’s responsibility to notify their manager immediately if their license status changes. Failure to comply with requirement will result in suspension or termination of employment. Maintain current nursing skills and knowledge base by completion of mandatory continuing education and other education provided by Manager. Work their assigned rotating set schedule from 0800 to 2000 EST, to include every other weekend and /or holidays (see employee handbook for company approved holidays).