Assistant Nurse Practitioner Manager

Midi is a fast-scaling virtual care company on a mission to transform how healthcare is delivered—starting with women’s health and whole-person care. Our distributed clinical team delivers high-quality, evidence-based care through a modern, tech-forward platform designed for consistency, safety, and scale.

Remote (U.S.-based) | Full-Time Reports to: Nurse Practitioner Manager Midi is hiring an Assistant Nurse Practitioner Manager (ANPM) to support the Nurse Practitioner Manager in leading a clinician team and ensuring reliable, high-quality day-to-day care delivery. This is a hybrid clinical and leadership role, with approximately 50% of time dedicated to direct patient care and 50% focused on team support, onboarding, and operations. You will serve as the frontline support layer for clinicians, particularly those who are newly onboarded—helping them integrate into Midi’s care model, workflows, and community. You’ll provide close-to-the-work insight that helps the NPM and Senior NPM make informed performance and workforce decisions. In this role, you are expected to be: Highly responsive and visible Supportive, steady, and reliable A builder of connection and belonging within a remote clinical team

New Clinician & Day-to-Day Support Spend the majority of management time supporting newly onboarded clinicians post-training. Ensure clinicians have the correct tools, access, and workflows in place (EHR, Slack, communication tools). Coach clinicians on patient communication in a virtual environment, including responsiveness, tone, and service standards. Help clinicians integrate into the Midi community through team channels, peer connections, and education resources. Conduct regular check-ins to identify early challenges and surface trends or concerns to the NPM. Direct Patient Care & Clinical Operations (≈50% of Role) Maintain an active patient panel and provide emergency and recovery visits as needed. Balance clinical care with operational responsibilities to support overall team performance. Provide short-term clinical coverage when the NPM is unavailable to maintain continuity of care. Team Support & Administrative Responsibilities Assist the NPM with administrative workflows that keep team operations running smoothly. Verify PTO and schedule changes in Rippling/Athena align with coverage expectations. Monitor clinician inbox and coverage inbox volume; flag risks and support rebalancing when needed. Monitor team Slack channels to answer frontline questions, route complex issues, and identify recurring themes. Support additional operational needs as assigned in service of the team and broader clinical leadership. Quality, Performance & Evaluations Identify opportunities to improve patient care delivery and efficiency based on daily workflow visibility. Surface early performance or reliability concerns with concrete examples (e.g., documentation patterns, communication issues). Provide structured, close-to-the-work input for NP evaluations, especially related to onboarding progress and execution. Participate in case review, peer review, or quality initiatives as requested. Cross-Functional & Project Support Support onboarding-related work in MidiU, including feedback on content and identifying practical gaps. Assist with small protocol updates or clarifications when they directly impact team workflows. Participate in clinical education initiatives as needed to support clinician readiness and success.