Behavioral Health Nurse Case Manager

Medix provides workforce solutions to clients and creates opportunity for talent representing a variety of industries through our Healthcare, Scientific, Technology and Engineering divisions. We have earned our reputation as an industry leader by providing unsurpassed customer service and top quality professionals to our clients.

We're Hiring: Nurse Case Manager Location: Remote (U.S.) Schedule: Full-time- Mon-Fri Hours Pay: $42 About the Role: We are seeking Nurse Care Managers to join our Care and Case Management team who are passionate about supporting members holistically through their healthcare journey. This role focuses on members with behavioral health and substance use disorder (SUD) needs, and requires experience working with complex psychiatric and substance abuse disorders. As a Telephonic Nurse Care Manager, you will guide members through complex medical and behavioral health situations, working hand-in-hand with a multidisciplinary clinical team that may include physicians, advanced practice providers, behavioral health specialists, care coordinators, and records specialists. You'll deliver integrated, remote care in an innovative way-primarily via phone and virtual platforms. The ideal candidate: Enjoys spending time on the phone, listening to members, answering questions, and serving as a strong advocate. Excels at designing and executing cohesive, person-centered care plans. Possesses strong clinical judgment to guide members and help them navigate benefits, resources, and the healthcare system.

Deliver coordinated, patient-centered virtual Behavioral Health/Substance Use Disorder Care Management via telephone and/or video to improve members' health outcomes. Develop impactful, individualized care plans with members and the multidisciplinary care team and support members in achieving their goals. Help members navigate complex conditions, treatment pathways, benefits, and the healthcare system. Partner with members' local providers to ensure coordinated, integrated care. Provide compassionate, longitudinal follow-up, building supportive, trusting relationships over time. Support members and families through acute healthcare episodes (e.g., hospitalizations, rehabilitation stays) by providing coordinated Case Management. Coordinate clinical and social resources that holistically address members' needs. Maintain meticulous documentation and adhere to organizational workflows, policies, and performance metrics. Strictly adhere to HIPAA and security standards to safeguard protected health information (PHI). Perform other related duties as assigned.