Care Manager (Clinical) [LPN]

Guideway Care is working to provide superior patient engagement solutions to healthcare organizations. We pride ourselves on hiring team members who can work independently but also enjoy being part of a team and like to continuously learn and grow. We are looking for candidates that exemplify these qualities and who are excited to join our team to continue to make a difference for patients and their families. Want to be part of a team making a difference in patient care while also growing your career? If YES! Keep reading!

The LPN Care Manager supports patients through telephonic outreach, care coordination, and ongoing health education. Responsibilities include monitoring care plans, scheduling appointments, reviewing medical records, documenting in EHRs, and facilitating access to medical services. Strong communication, organization, and computer skills are essential.

Manage and support patients’ healthcare needs via telephonic outreach Conduct and document visits by using several technology platforms and EHRs Monitors adherence to care plans, evaluates effectiveness, monitors patient progress in a timely manner, and facilitates changes as needed. Facilitates patient access to appropriate medical and specialty providers. Educates patients and family/caregiver(s) about relevant community resources. Coordinates continuity of patient care with external healthcare organizations and facilities including from the primary care provider to a specialty care provider. Supports patient self-management of disease and behavior modification interventions. Provides patient health counseling, education and instruction. Any other duties necessary to drive our values, fulfill our mission, and abide by our company values. Using computer applications Making and answering phone calls the majority of the shift Welcoming patients Reviewing patient medical records Coding and filling out insurance forms Scheduling appointments Arranging for hospital admissions and laboratory services Handling correspondence, billing, and bookkeeping Escalating patient concerns or needs to appropriate provider