Care Manager, Telephonic Nurse (Disease Management)

Required Qualifications: Must reside in the Commonwealth of Virginia. Active Registered Nurse (RN) license in the Commonwealth of Virginia without disciplinary action. Three (3) years clinical RN experience including educating members/patients on chronic conditions. Intermediate to advanced computer skills and experience with Microsoft Word, Outlook, and Excel. Knowledge of community health and social service agencies and additional community resources. Exceptional oral and written communication and interpersonal skills with the ability to quickly build rapport. Ability to work with minimal supervision within the role and scope. Ability to use a variety of electronic information applications/software programs including electronic medical records. Excellent keyboard and web navigation skills. Preferred Qualifications: Bachelor's degree in nursing (BSN). Case Management Certification (CCM). Managed Care experience. Certified Diabetes Educator. Certified Asthma Educator. Motivational Interviewing Certification and/or knowledge. Experience with health promotion, coaching and wellness. Bilingual or Multilingual: English/Spanish, Arabic, Vietnamese, Amharic, Urdu or other - Must be able to speak, read and write in both languages without limitations and assistance. See "Additional Information" section for additional information. Additional Information Workstyle: This is a remote position. Travel: You may be required to travel to Humana Healthy Horizons office in Glen Allen, VA for collaboration and face to face meetings. Workdays and Hours: Monday – Friday; 8:00am – 5:00pm Eastern Standard Time (EST). Language Assessment Statement: Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government. WAH Internet Statement: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. Satellite, cellular and microwave connection can be used only if approved by leadership. Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

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