Care Navigator - LPN

Job description

Most remote LPN jobs are glorified call centers. This one isn’t. At CareSola, you’ll manage a dedicated panel of Medicare patients — the same people, every month. You’ll know their names, their conditions, their families, and their goals. When a patient’s blood pressure spikes, you’re the one who catches it. When someone can’t afford their medication, you’re the one who finds a solution. You’re not answering random calls. You’re a consistent, trusted presence in your patients’ lives. Your Day (Monday–Friday, No Nights or Weekends) 9:00 AM – Review RPM dashboard, flag critical readings, message stable patients 10:00 AM – Outbound patient calls: medications, barriers, care plan updates 1:00 PM – Continue calls; coordinate referrals; assist patients with resources 3:00 PM – Documentation, care plan updates, time logs 5:00 PM – Done States Covered This position serves patients across all NLC compact states, currently including: Alabama, Arizona, Arkansas, Colorado, Connecticut, Delaware, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Mississippi, Missouri, Montana, Nebraska, New Hampshire, New Jersey, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

Responsibilities

• Make 12 outbound calls per day to your assigned patient panel Review RPM biometric data each morning (blood pressure, glucose, weight) and flag abnormal readings Coordinate care across four Medicare programs: CCM, RPM, Principal Illness Navigation (PIN), and Community Health Integration (CHI) Update care plans in the EHR; coordinate with physicians, pharmacies, and specialists Connect patients with community resources for social needs (food, transportation, housing) Document all patient interactions with detailed, billable time logs

Requirements

• Requirements: Active NLC multistate compact license (LPN/LVN) required Must reside in one of these states: TX, FL, TN, AZ, UT, NC, SC Must hold primary state of residence in an NLC member state At least 1 year of clinical experience in any setting Comfortable making outbound phone calls and building rapport with elderly patients Proficiency with computers, EHR systems, and basic documentation tools Reliable internet (25 Mbps download minimum) and a quiet, HIPAA-compliant home workspace Computer with 8GB RAM, i5/Ryzen 5 or equivalent, SSD storage, and USB wired headset Preferred: Background in chronic care management, remote patient monitoring, home health, or care coordination Bilingual English/Spanish Familiarity with Medicare billing codes (99490, 99457, G0023, G0019) Experience working remotely

About CareSola

At Caresola, we believe every Medicare member deserves more than just coverage—they deserve ongoing support, guidance, and advocacy throughout their healthcare journey. We provide personalized care navigation for Medicare members, helping individuals stay connected, informed, and supported through appointments, follow-ups, and day-to-day healthcare decisions. Our role is not to sell plans, but to walk alongside each member—ensuring nothing falls through the cracks and that every person feels confident navigating their care. Through consistent check-ins and thoughtful coordination, we help simplify a complex system and create a more connected, proactive healthcare experience. Because every member matters.