Case Manager

Active RN License required Associate's Degree in Nursing Minimum three years of clinical care required Able to obtain CCM certification within 18 months of hire date, if not currently active Demonstrated problem solving skills Possess strong time management and organizational skills Ability to work independently and complete tasks in a timely manner, reprioritizing workload to meet customer needs Excellent customer service skills Ability to work in a fast-paced, customer service driven environment Proficient in MS Word, Excel and Outlook Ability to accurately document system notes while engaging callers Ability to provide excellent communication in verbal and written form Ability to read and interpret documents, criteria, instructions, and policy and procedure manuals Excellent interpersonal skills Ability to add, subtract, multiply and divide using whole numbers, common fractions and decimals Ability to effectively communicate with employees, employers, physicians, families in crisis, community agencies and all levels of leadership Ability to use commonsense understanding to carry out instructions furnished in written, oral or diagram form Ability to use critical thinking skills to deal with problems in varying situations and reach reasonable solutions Preferred Job Qualifications: Bachelor of Science in Nursing preferred Case Management or Utilization Management (concentration in physical and mental health with patients of all ages) experience preferred Third-Party Administrator (TPA), Managed Care or Health Insurance experience Bilingual ** This is a Telecommute (Remote) role. Candidates must live within the following states: IL, IN, IA, KS, MO, MT, NM, NC, OK, PA, TN, TX or WI ** Sponsorship is not available #LI-NR1 #LI-Remote

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