Case Manager, Health Plan

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.

Facility: Remote WI Location: Remote, WI Address: Shift: 8 Hours - Day Shifts Job Schedule: Full time Weekly Hours: 40.00 Salary Range: $29.00 - $46.50

The case manager provides case management and care coordination for designated Health Plan members. Develops a care plan that includes managing and directing members to appropriate resources, services and programs. Evaluates for comprehensive coordination of care and health services to manage members across the continuum, creates action plans for members and helps them track toward program graduation. Collaborates with the integrated team and partners in order to provide a seamless exchange of information between providers, members and caregivers with the ultimate outcome to improve quality, reduce costs and enhance the member experience. Conducts member assessments, identifies gaps and interventions, and coordinates ongoing care with physician and integrated team. Coordinate with facilities to assist with discharge planning, aftercare follow-up appointments and transition of care as appropriate. Coordinates and manages medical/behavioral health needs of members across the continuum of care. May perform authorizations for services as indicated for specialty case management. Provides educational resources to member based on medical and behavioral health needs. Serve as a consult on cases for their clinical expertise when they are not the lead case manager. Supports a successful self-management of their long-term health status. Uses internal and external resources to provide quality and cost-efficiency care. Utilizes motivational techniques to promote member engagement. Possesses strong clinical knowledge and skills. Collaborates with team members both internally and externally to ensure care is coordinated and appropriate based on evidence based medicine. Must be self-motivated with the ability to work independently, a problem solver and fiscally responsible. Ability to work independently or as a member of a team. Ability to multitask and work with little direction. Works primarily day hours. Works primarily telephonically in an office environment and onsite as needed. Travel may be required as necessary.