CCM/RPM Care Manager PST Hours

Prevounce is a leader in remote care management, revolutionizing healthcare delivery to improve patient outcomes and lower costs. Founded by a multidisciplinary team of physicians, practice managers, and attorneys, our proprietary software, smart devices, and highly integrated services deliver an efficient, patient-focused, and fully compliant user experience for our partners and clients. We are rapidly growing and expanding our impact across the healthcare landscape.

Must Reside in one of these states: MI / IN / FL / MA / CO / GA / AZ / OH/ IL/ NM / TX / NC / TN The Opportunity: We are seeking dedicated and compassionate Care Managers to join our growing team. This is an exciting time to contribute to a company at the forefront of remote care, where your work directly impacts patient engagement and improves health outcomes. As a Care Manager, you will serve as a vital advocate for our patients, utilizing your clinical insight and communication skills to make a real difference. The Role: We are looking for a dedicated care managers who can be a compassionate communicators and advocates for our patients. Clinical work as an LPN, RN, LSCW, LSW, MA, or EMT is appreciated. As we grow at this exciting time, we are searching for qualified candidates, who are excited about improving patient engagement and increasing better outcomes. The Care Manager role will be responsible for patient communication and outreach programs, as well as reading and reviewing patients’ vitals data. This position will also have interactions with the client and patients’ clinical staff. This role will work closely with Prevounce’s care team and will report directly to the Manager of Care Management.

Proactively conduct inbound and outbound calls, serving as a compassionate communicator and advocate for patients and their families. Build strong rapport and maintain lasting relationships with a dedicated patient panel. Identify and address barriers to care, well-being, environmental factors, and social determinants of health. Proactively educate patients on improving quality of care and self-management skills. Read, monitor, and report to Physicians (via escalation protocols) vital signs and health data. Accurately input and maintain comprehensive patient records, ensuring compliance and reporting requirements are met. Adhere strictly to patient chronic condition care plans and disease-specific protocols as defined per clinic and patient cohort. Follow client-specific guidelines and notification preferences for reporting patient updates and abnormal results to provider teams. Collaborate with the care team to optimize outreach efficiency and enhance patient interactions. Ensure strict adherence to all HIPAA regulations and healthcare laws (local, state, federal).