Clinical Administrative Nurse Specialist (Remote)

Remote! We’re seeking a dynamic RN with strong administrative coordination skills to join Labs as our front-line for incoming facility/clinician calls and diagnostic request workflows. This role ensures smooth communication, scheduling and documentation for our wound-care diagnostics operations, while leveraging your clinical understanding to escalate appropriately and maintain high operational quality. Apply if you: have wound-care or related nursing experience, thrive on managing calls/requests/scheduling, are comfortable working in a fast-paced diagnostic environment, and bring professionalism, accuracy and initiative. Position Summary: As a key member of the Labs team, the Clinical Administrative Nurse Specialist will act as the primary point of contact for incoming clinical calls, provider/facility requests, and wound-care diagnostics coordination. This individual will leverage nursing knowledge (wound care, clinical terminology) together with administrative/secretarial proficiency (call management, scheduling, documentation) to ensure seamless support for clients, patients, and internal stakeholders. The role contributes to operational efficiency, high-quality service, and excellent communication between referring facilities, clinicians, and the lab team.

Receive and triage incoming calls from facilities, referring clinicians, patients and external vendors. Determine urgency, route appropriately, log the call/request, and ensure follow-through. Coordinate and schedule wound-care diagnostic services (lab tests, sample pickups, consultations) with internal and external partners. Prepare and distribute necessary documentation (consent forms, referral forms, billing info, shipping/chain-of-custody forms) related to wound-care diagnostic services. Serve as liaison between nursing/facility staff and the lab operations team: clarify clinical questions, relay test results, escalate concerns. Assist with administrative tasks: ordering supplies (for lab kits or facility packaging), maintaining office/clinical supply inventory, coordinating courier/pickup schedules.