Netsmart
Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmartās sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmartās third party screening provider.
Responsible for reviewing medical records and preparing clinical appeals in response to medical necessity denials and diagnosis-related groups (DRG) reassignments
Required: Bachelor's of Science in Nursing (BSN) or equivalent degree Current and unrestricted RN license At least 5 years of clinical experience in acute care settings At least 3 years of experience in case management, utilization review, or clinical appeals Exceptional written and verbal communication skills Proficiency with MS Office suite, particularly Word and Excel Strong analytical and problem-solving skills with attention to detail Preferred: Experience with payer-side case management or medical director-level review Expectations: Comfortable with remote work arrangements and virtual collaboration tools May require occasional travel for conferences, client meetings, or in-person hearings Physical demands include extended periods of sitting, computer use, and telephone communication
Prepare and submit clinical appeals in response to denials from managed care organizations, governmental entities, and Recovery Audit Contractors (RACs) for hospital clients Review medical records and utilize industry guidelines, Medicare policies, and best practice standards to support appeal arguments Participate in Administrative Law Judge (ALJ) Hearings, presenting oral arguments to support the reversal of Medicare denials Analyze denial patterns and contribute insights to help reduce future denials Collaborate with the appeals team and hospital clients to provide updates on appeal statuses and outcomes Maintain current knowledge of healthcare regulations, coding guidelines, and payer policies relevant to the appeals process
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