Drägerwerk AG & Co. KGaA
As an international leader in medical and safety technology, Since 1889, Dräger has been developing advanced technical devices and solutions trusted by users all over the world. No matter where Dräger products are used: it’s always about life. Whether for use in clinical, industrial or mining applications, in firefighting or rescue services, Dräger products protect, support and save lives.
Location: Los Angeles Function: Sales Work Location: Remote Employment Type: Permanent We're hiring! If you want your contributions to make a real difference, check out this new career opportunity with us at Draeger where we are led by the guiding principle "Technology for Life". The Clinical Applications Specialist is a remote position which covers the Southern California Territory. This position is is responsible for providing clinical user training and clinical support to customers for pre-sale clinical evaluations and post-sale clinical implementations. This position is an integral part of our sales process and customer satisfaction focus. Clinical Applications Specialists are expected to develop strong customer relationships in their assigned regional coverage areas and work cooperatively with their assigned sales and sales management personnel in the development and execution of sales and account strategies.
Education: AS/BS/BSN degree in Respiratory Care or the equivalent combination of experience and training Related Experience: 5+ years of acute care experience (i.e. Critical Care ventilation) Licensed as an RRT Previous experience as clinical educator and/or related experience in mentoring, content delivery or presentation skills strongly preferred Valid Drivers License Special Competencies or Certifications: Ability to read and interpret documents such as safety rules, operation and clinical instructions and procedure manuals Ability to write routine reports and correspondence Ability to speak effectively before groups of customers or organizational employees Proficiency in Microsoft Office Suite Knowledge of adult learning methods and/or educational program development strongly preferred Familiarity with the hospital/clinical environment, equipment treatment methods, personnel roles and organizational issues Able to travel up to 80% of work related time including overnights and occasional weekends
Provide product and clinical education to customers for assigned modality (Ventilators) Develop and provide customer appropriate clinical in-servicing for purchased devices to meet clinical needs Conducts advanced clinical education including accredited classes for CEU/CRCE credits and Train-the-Trainer courses Coordinates with customer, project manager, service and sales concerning product training and clinical implementation Provide clinical support, educational resources, troubleshoots, observes and communicates with customers and colleagues to ensure proper use of equipment and applications Provide documentation of the clinical support process Provide product and clinical education to potential clinical users during demonstrations and clinical evaluations Consult with Sales Team to understand the goals of demonstration/clinical evaluation Provide clinical/product support and training during the defined timeframe of demonstration/clinical evaluation. Addresses clinical features, benefits and inquiries for all levels of hospital personnel Provide documentation of the clinical evaluation Provide timely, effective follow-up and response to customer generated clinical questions Promote Draeger Medical Education / Training to customers and sales team members Present, promotes and assists in the sale of Draeger Medical Complementary Products during pre-sale / post-sale customer visits Participate in state / national trade / symposiums as required and as schedule permits
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