Clinical Care Manager

Renalogic is dedicated to helping our clients manage the human and financial costs of chronic kidney disease. To help us in our mission, we hire people who are humble, hungry, and smart. And it sure helps if you have a sense of humor. We're not perfect, but we're trying to build a company that we are all proud of. Our 96% client retention suggests we're on the right path.

This role will be responsible for providing remote health coaching to members at risk for dialysis. This nurse must be able to work PST hours. Some evening hours and travel are required.

Establishing and maintaining contact with assigned and active members via phone, text, and email. Obtain and utilize clinical information to develop an individualized member care plan and clinician-centered care plan per NCQA guidelines. Assess members health status and care coordination needs. Collaborate with members' health care providers as needed. Utilizing motivational interviewing techniques, individualized care plans, and the Triple Aim framework to empower active Members to reach their health goals. Understanding and explaining to new or inactive members the benefits of our Program as it relates to those with chronic kidney disease and those at risk. Utilizing motivational interviewing techniques with assigned new or inactive members to encourage enrollment in the employer-sponsored program. Appropriately documenting, requesting, and sending member information in accordance with HIPAA compliance. Meet individually assigned metrics, including call volume and enrollment requirements; proactively assess and revise approach as needed or directed using multiple forms of communication (i.e. phone, text, secure online chat).