Clinical Competency & Quality Nurse

About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient’s well-being.

Clinical Competency, Remediation, Onboarding and Talent Management The Care Integration Clinical Competency & Quality Nurse is a Center of Excellence (CoE) position responsible for ensuring the clinical quality and provider & patient engagement effectiveness for the Clinical Care RN role through nursing chart and recorded visit audits, competency assessments, remediation oversight and talent management. This role bridges clinical excellence with operational leadership, conducting structured audits, and driving remediation for clinical competency gaps (in partnership with Education team support). You will report to the Director of Physician Strategy. Must reside in designated geographic area, in reasonable commutable distance to CenterWell/Conviva market locations; (market-dependent) quarterly or as-needed travel within market. Role Scope Clinical Competency & Oversight: Conduct and oversee clinical competency audits for nursing staff (Clinical Care RN); support remediation in partnership with Center of Excellence leaders and Education team Clinical Competency & Oversight tooling: Develop audit tools, processes, and remediation approaches in partnership with the Medical Director, Care Integration Team & High Risk Patient Management Program Onboarding & Talent Management: Initial interview and assessment of Clinical Care RN candidates; maintenance of onboarding design and process adherence (in partnership with Center Administrators)

Clinical Competency & Auditing: Develop and maintain clinical competency audit tools and processes aligned with organizational standards and evidence-based best practices Conduct clinical competency audits of RN documentation, clinical decision-making, and patient care practices; perform targeted reviews of charts and recorded successful patient contacts Conducts regular audits on each nurse at prescribed cadence Develop remediation approaches for nurses identified with clinical competency gaps; oversee and monitor remediation execution in collaboration with market operators and Education team. Audit rounds/huddle quality; provide coaching to nurses on case presentation skills. Nursing Staff Development & Recruitment: Support onboarding processes and tools for RNs, in partnership with Stars CoE Program Leads; coordinate with Education team for onboarding activities Develop standard job descriptions and competency frameworks for nursing roles Create and maintain interview guides and recruitment processes; establish guardrails for opening requests (capacity, geography, leader approval) Conduct first-round interviews for Clinical Care RN and project manage talent acquisition process