Clinical Coordinator

Vheda Health is a leader in virtual health engagement, dedicated to improving health equity for underserved populations. With over 10 years of experience and a strong national presence, our turnkey chronic care programs provide simple access to care from anywhere, helping health plans deliver better outcomes for their members. We’re Hiring a Clinical Coordinator to Join Our Team!

This full-time position is an impactful role that directly influences the lives of underserved, vulnerable, and at-risk populations. We are seeking candidates who leverage their clinical knowledge and critical thinking skills to triage effectively, delegate tasks, identify risks, and close gaps in care. Your responsibilities will include contacting individuals with out-of-range vital signs or device readings, assessing their immediate health needs, reminding them of available resources, and documenting all interactions. As a Clinical Member Coordinator, you will receive real-time data through remote patient monitoring devices and be fully supported by our online platform, ensuring the highest adherence to care plans. This role is fully remote but may require travel to our offices in Columbia, MD, up to four times per year for companywide events and meetings.

Telephonic Consultation: Provide telephonic consultation to assigned patient cohorts to triage and assess for disposition. Non-Compliance Focus: Consult with individual members who are non-compliant, focusing on reengagement. Team Collaboration: Collaborate with clinical services, health coaching, and member support teams to coordinate services for assigned patient cohorts. Relationship Building: Develop, communicate, and maintain strong working relationships with the clinical services team, providing support and consultation as needed. Patient Education: Facilitate and/or delegate patient education in support of standards of care and best practices using the most appropriate modality for each member. Resource Maximization: Assist members with mobile care management devices and maximize their access to available resources.