Clinical Follow Up Manager (RN)

Planned Parenthood Federation of America, Inc. (PPFA) Works to protect and expand access to sexual and reproductive health care and education, and provides support to its member affiliates. Planned Parenthood affiliates are separatelty incorporated public charities that operate health centers across the U.S. as trusted sources of health care and education for people of all genders in communities across the country. Planned Parenthood (PP) America’s most trusted provider of reproductive health care. Our skilled health care professionals are dedicated to offering all people high-quality, affordable medical care. The heart of Planned Parenthood is in the local community. Our 49 unique, locally governed affiliates operate health centers nationwide, which reflect the diverse needs of their communities. These health centers provide a wide range of safe, reliable health care — and the majority is preventive care, which helps prevent unintended pregnancies through contraception, reduce the spread of sexually transmitted infections through testing and treatment, and screen for cervical and other cancers. Caring physicians, nurse practitioners, and other staff take time to talk with clients, encouraging them to ask questions in an environment that millions have grown to trust. One in five American women has chosen Planned Parenthood for health care at least once in her life.

POSITION TITLE: Clinical Follow Up Manager STATUS: Full Time, Exempt ANNUAL SALARY: Starting at $93,000 per year LOCATION: Remote BENEFITS: Medical, Dental, Vision, STD, LTD. Life & ADD, 403B, Flexible Spending Account, Generous Paid Time off Program and Free healthcare at our clinics for you and your immediate family! Planned Parenthood of Michigan has implemented a mandatory vaccination policy requiring COVID-19 vaccinations for all employees. Position Description In collaboration with the Director of Nursing and Patient Care, the Follow-up Nurse Manager will lead the follow-up team in solution focused work with the objective of maximizing quality and efficiency. They will provide direct supervision to the unlicensed follow-up staff and clinical supervision of the shared RN staff. They will conduct regular observations and audits to ensure compliance with standards of care and develop protocols and procedures to standardize department workflows. They will facilitate regular team meetings to support these efforts, delegating tasks as needed to move projects forward. In addition to their role in managing a team and leading process improvements, they will provide direct follow-up nursing and care coordination services in support of the Planned Parenthood of Michigan (PPMI) mission. The purpose of this position is to provide leadership and direction for the day-to-day operations of Centralized Follow Up in alignment with the mission, values, philosophies, and strategic plan of the organization. This staff person will fully embody a commitment to race equity; evidenced in all interactions with PPMI colleagues and external stakeholders.

Demonstrate a strong understanding of and commitment to Planned Parenthood’s mission and core workplace values—respect for all individuals, effective communication, teamwork and collaboration, accountability, and responsibility—while contributing to a culture and environment of belonging for all employees, patients, and partners Show a strong commitment to recognizing the effort required from our employees to ensure that all individuals have access to health care, no matter what. Responsible for leading, coaching, and supervising staff in Centralized Follow-up. Plans and coordinates the day-to-day processes and operations of the Department in a manner that promotes high employee morale, top-quality patient care and a professional and caring atmosphere in accordance with PPMI Medical Standards and Guidelines. Develop, maintain, and communicate schedule to ensure appropriate staffing for CFU and after hours on call. Interviews, selects, and assists with training of both clinical licensed staff and non-licensed staff. Arranges and facilitates monthly staff meetings. Works with the CMO and Director of Nursing The above duties and responsibilities are not an exhaustive list of required responsibilities, duties and skills. Other duties may be added, and this job description can be amended at any time.