Devoted Health
Devoted Medical was founded on the belief that if we treat each member like we would our loved ones, we can meaningfully improve healthcare experiences and outcomes for some of Americaās most vulnerable patient populations. The Complex Care Department is at the heart of this goal: and our Gold Care Coordination team members are united by our mission to build a better care delivery system for some of Devotedās most complex members. The RN case manager is a key member of this team.
Required skills and experience: An unrestricted compact RN license A minimum of 2 years of RN Case Management experience Prior case management experience within an interdisciplinary team Acute care clinical experience Prior experience managing transitions of care Desired skills and experience: Health insurance experience, particularly Medicare Advantage and Special Needs Plans Prior experience working with a complex patient population Prior experience with managing high call volumes daily You enjoy being on the phone caring for patients, and can pivot from a comfortability of assessing with your eyes to assessing with your ears
Develop trusting patient relationships that truly transform patientsā lives and empower you to do the best work of your career supported by technology and data tools Ensuring smooth transitions of care for patients in the hospital or recently discharged, seeking to minimize readmissions working with complex DME & Home Health needs Execution and Oversight of ICPs for SNP High Risk members Oversight of care coordinators in certain aspects of the care model and SNP model of care
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