Clinical Guide: Diabetes Educator (Certified Diabetes Care and Education Specialist)

Healthcare equality is at the center of Devoted’s mission to treat our members like family. We are committed to a diverse and vibrant workforce. At Devoted Health, we’re on a mission to dramatically improve the health and well-being of older Americans by caring for every person like family. That’s why we’re gathering smart, diverse, and big-hearted people to create a new kind of all-in-one healthcare company — one that combines compassion, health insurance, clinical care, service, and technology - to deliver a complete and integrated healthcare solution that delivers high quality care that everyone would want for someone they love. Founded in 2017, we've grown fast and now serve members across the United States. And we've just started. So join us on this mission!

This role is fully remote and must be located within one of the contiguous 50 states A bit about this role: We want to help members navigate the healthcare system in a better and safer way, and we want to empower members to change the trajectory of their chronic diseases for the better. Disease management is critical to achieving this for our members with diabetes, and we think Certified Diabetes Care and Education Specialists (CDCES) are the perfect people to do this work. The CDCES will be responsible for a panel of members, who primarily have out-of-control diabetes. The CDCES will be responsible for guiding members throughout the entirety of their healthcare journey while enrolled in the specialty clinic. The goal is to “graduate” the members once they are clinically stable and become better self managers of their diabetes through education and counseling via virtual communication (phone and video visits).

Screen members for Diabetes Clinic eligibility and appropriateness Complete detailed assessments and continue following up with members in the Diabetes Clinic to complete ongoing education on all pillars of diabetes management (disease process, medications, glucose monitoring, lifestyle counseling, contingency planning) Schedule follow-up appointments with self and our providers Connect members and providers with the right resources within Devoted to troubleshoot clinical issues Work with the members to create and achieve collaborative SMART goals Utilize motivational interviewing skills with the goal to influence positive sustained behavioral changes Identify gaps in care and provide resources Collaborate with other Diabetes Clinic team members (nurse practitioners, social workers, pharmacists) to develop plans of care and optimize medication regimens to help members achieve goals Maintain documentation related to member and provider interactions Continue to improve skill set with participation in education series within the Diabetes Clinic and outside providers of continuing education