Clinical Informaticist - RN

We are eClinicalWorks. We are a privately held leader in healthcare IT, providing comprehensive, cloud based EHR/PRM solutions to medical professionals worldwide to improve workflows and reduce the risk of physician burnout. We care. We are committed to positive change. And that’s where you come in. Do you value creativity and innovation? Great, so do we. At eClinicalWorks, we share a passion for improving healthcare through dedication, education, and teamwork. Everyone has that one thing they’re really good at. We value your talent and want you to join our fast-paced, fun, and culturally diverse environment. Ready to make a difference? Apply today.

The Clinical Informaticist serves as a clinical expert to ensure the safe delivery of healthcare technology products by eClinicalWorks. Collaborating with various departments, the Clinical Informaticist will play a key role in enhancing product quality, safety, and usability.

Provide functional support throughout the software development life cycle. Collaborate with cross-functional teams to enhance products safety, quality, and usability. Review and evaluate requirements for clinical products, modules, and workflows, for completeness and accuracy. Work closely with R&D teams to engineer prompts for Clinical AI (Artificial Intelligence) products and functionalities. Perform and document validations on the output generated by the Clinical AI products and functionaCreate and maintain documentation related to clinical risk processes, including Hazard Logs and safety case reports. Review and identify patient safety concerns reported by customers and internal stakeholders. Lead customer calls where patient harm was reported to ensure all necessary documentation and appropriate actions are taken. Collaborate with internal teams to address patient safety issues by recommending corrective and preventive actions. Share clinical and patient safety information with internal and external stakeholders. Develop and maintain clinical content for various medical specialties within the EHR product suite. Work with implementation teams to engage with customers and assist with onboarding and optimizing client workflows and product utilization. Ensure compliance with regulatory standards and provide clinical safety information to external organizations. Foster a culture of safety within the organization and industry. Quarterly travel to the company headquarters is required Travel to customer sites, tradeshows, conferences, and events as needed (up to 20% of the time). Perform additional duties as assigned.