Clinical Operations, Manager - RN - Full-time (Remote U.S. within Alaska Time Zone Hours)

Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact. Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.

Acentra Health is looking for a Clinical Operations, Manager - RN - Full-time (Remote U.S. within Alaska Time Zone Hours) to join our growing team. Job Summary: Manages the day-to-day operations for the Clinical Operations, Utilization Management, and/or Clinical Reviewers, assuring quality customer service and support for clients and staff, including developing and enforcing operational policies and procedures, managing staff, monitoring, and managing correspondence between external stakeholders and the company, and operational status reporting to leadership PLEASE NOTE: * This role is contingent upon being awarded a contract. Start dates and final offers are contingent upon the contract award and final contract start dates. *

Coordinates and directs clinical operations and related programs and directly supervises clinical support staff. Coordinates special programs such as automated outreach system and incentive plans. Develops and maintains procedures and practices for accomplishing departmental or program goals and objectives. Develops and monitors business and financial metrics related to the day-to-day operational success of the program, reports and measures progress toward operational goals through periodic reviews. Coordinates all aspects of clinical operations including program coordination, scheduling, work plan management, status reporting and issue resolution tracking. Assumes responsibilities for the Program Director in their absence. Resolves program or department operations issues or delegates to the appropriate personnel or staff members for prompt resolution. Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules.