Clinical Program Coordinator, RN

At Reimagine Care, we start with a simple truth: people facing cancer need support that meets them where they are, when they need it most. They deserve to thrive as whole human beings, surrounded by the support they need. We partner with oncology providers to make this possible through an AI-enabled care platform that extends compassionate, expert care beyond clinic walls. Our technology doesn't replace the human touch; it amplifies it. By providing 24/7 access to oncology-trained clinicians and resolving 95% of patient needs virtually, we reduce avoidable emergency visits and free physicians from the constant cycle of after-hours calls and administrative burden. The result is transformative for everyone: patients receive proactive, whole-person support for their clinical, emotional, and social needs, while oncologists reclaim the capacity and joy that drew them to medicine in the first place. Our vision: harness the power of AI to make cancer care profoundly more human, accessible, and sustainable for everyone it touches. We're building the trusted standard for how patients and providers navigate cancer together.

The Clinical Program Coordinator, RN, supports the execution, maintenance, and continuous improvement of Reimagine Care’s clinical programs while maintaining active clinical practice within the Virtual Care Center (VCC). This hybrid role partners with Clinical Programs, Operations, Clinical Leadership, Implementation, Product, and Technology teams to ensure programs are operationalized effectively and grounded in real-world patient care. By combining frontline clinical experience with program coordination, this role helps translate strategy into day-to-day workflows and supports the delivery of safe, high-quality virtual oncology care. This role supports the Clinical Program Manager in operationalizing clinical programs, translating program design into day-to-day workflows, and ensuring deliverables, timelines, and clinical standards are met. Time allocation between program coordination and direct patient care will be defined based on organizational needs. This role is expected to take night and weekend calls.

Clinical Program Operations & Coordination: Support the Clinical Program Manager in executing clinical programs across new and existing clients and products Develop and maintain clinical program documentation, workflows, and pathway materials Track milestones, decisions, and action items across program workstreams Identify workflow improvement opportunities and escalate recommendations​​​​​​. Product & Technology Collaboration: ​​​​​​​Provide frontline clinical input into product workflows and pathway design Assist in translating clinical workflows into structured documentation Participate in user acceptance testing and pilot activities Support Clinical Program Managers in preparing materials for new features, enhancements, and program updates Help identify gaps between intended workflows and real-world clinical practice Virtual Care Center Clinical Practice: ​​​​​​​Deliver direct patient care through the Virtual Care Center, including symptom assessment, triage, education, and care coordination for oncology patients Review patient-reported outcomes and physiologic monitoring data and support escalation pathways Bring frontline insights back into program design, workflow improvements, and product requirements Support quality reviews, audits, and identification of safety improvement opportunities