Clinical Quality Advisor

At Altais, we’re on a mission to improve the healthcare experience for everyone—starting with the people who deliver it. We believe physicians should spend more time with patients and less time on administrative tasks. Through smarter technology, purpose-built tools, and a team-based model of care, we help doctors do what they do best: care for people. Altais includes a network of physician-led organizations across California, including Brown & Toland Physicians, Altais Medical Group Riverside, and Family Care Specialists. Together, we’re building a stronger, more connected healthcare system.

Are you looking to join a fast-growing, dynamic team? We’re a collaborative, purpose-driven group that’s passionate about transforming healthcare from the inside out. At Altais, we support one another, adapt quickly, and work with integrity as we build a better experience for physicians and their patients. The Clinical Program Manager III is responsible for leading and participating in multi-departmental and cross-functional committees, supporting quality improvement initiatives, analyzing performance data, and developing improvement activities based on industry best practices. This role requires collaboration with various internal departments and external stakeholders to enhance program delivery and efficiency.

Targeted Improvement Activities: Collaborate with team members to develop targeted improvement activities based on current outcome performance and industry best practices aimed at enhancing CMS Star Ratings, HEDIS, CAHPS, HOS, P4P, and other performance measures. Research and Integration: Research evidence-based practices, national and regional benchmarks, and industry standards, integrating findings into quality improvement initiatives to ensure alignment with best practices. Continuous Monitoring and Feedback: Perform ongoing monitoring of improvement activities through routine analysis of measure outcomes, providing meaningful and actionable feedback to management regarding process enhancement. Performance Improvement Methodologies: Effectively utilize and implement performance improvement methodologies to support internal quality initiatives, focusing on rapid-cycle performance improvement for timely and effective results. Quality Improvement Program Maintenance: Participate in the development and maintenance of annual quality improvement program documents and evaluations, ensuring the accuracy and relevance of information. Training and Development: Support the development, upgrade, and delivery of comprehensive quality improvement training programs and problem-solving methodologies/tools for quality improvement teams and other stakeholders, fostering a culture of continuous improvement. Support Intradepartmental Teams: Actively support intradepartmental quality improvement teams, programs, projects, and initiatives, ensuring alignment with organizational goals and objectives. Technological Advancement: Continuously seek opportunities to enhance the delivery and efficiency of external-facing quality improvement initiatives through technological advancements and internal process improvements. Data Translation and Recommendations: Translate complex data into meaningful information, draw conclusions, and relate findings to industry standards. Provide informed recommendations to departmental stakeholders and the Quality Improvement Leadership Team regarding performance gaps, program implementation, and performance outcomes. Report Preparation and Data Analysis: Prepare comprehensive reports, conduct detailed data analysis, and create other materials for presentation to committees and management, ensuring clear communication of findings and recommendations. Program and Process Improvements: Actively contribute to the continuous improvement of programs and processes, setting and achieving operational targets within the job area and recommending system/process enhancements to solve problems or improve effectiveness. Program Monitoring and Continuous Improvement: Monitor programs from initiation through delivery, ensuring continuous improvement across projects. Partner with business sponsors to define success metrics and criteria, assess and resolve high-priority program risks, and ensure adherence to project methodology compliance standards. Stakeholder Briefings and Governance: Serve as a subject matter expert, regularly briefing key stakeholders on various aspects of assigned initiatives. Represent the program in project governance and inter-departmental forums, defining and tracking program milestones while developing, maintaining, and reporting on an integrated delivery plan. Operational Targets and Problem Solving: Work to achieve operational targets within the job area, independently managing moderately complex projects/assignments and seeking guidance on higher complexity tasks. Communicate effectively within the department to provide and obtain information, requiring some explanation or interpretation to reach agreement. Provide guidance to entry-level professionals and support employees, ensuring practical knowledge and experience are shared for continuous improvement. Committee Participation and Leadership: Lead and actively participate in multi-departmental and cross-functional committees and external stakeholder workgroups, to support key quality improvement initiatives. Audit Participation and Process Improvement: Participate in audits as required and contribute to the development and implementation of corrective processes to meet audit requirements and enhance clinical performance, quality, and care management.