Sigma Health Services
Care Manager Job Description The care manager will assess a member’s needs, create a personalized care plan and assemble a team of providers who exchange information in order to help that member meet their goals. The care manager will continually develop a network of quality providers; keep accurate member records and link members to community programs and services, such as housing services and self-management programs. Top candidates will have the ability to multitask in a dynamic environment and have excellent negotiation skills.
Bachelor’s degree in social sciences, social work, nursing, a field related to health or another relevant human services area, or licensure as a registered nurse (RN). 2+ years of work experience working directly with individuals with behavioral health conditions. Proficient with Healthcare Management Systems and Microsoft Office, Word and Excel. Outstanding written and verbal communication skills. Excellent organizational skills. Ability to travel locally.
Create person-centered, care management comprehensive assessments which include the required domains Create and update personalized care plans for members. Collaborate with members' families, friends, and social supports in developing treatment plans. Identify and link the member with high-quality healthcare providers. Interact with providers to facilitate members' treatments. Ensure the members’ treatment requirements are met. Link members to services and programs to help meet needs. Conduct at least the minimum required contacts, based upon member acuity to evaluate progress, promote continuity of care, and ensure improved health outcomes. Maintaining records of case management activities.
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