Complex Care Manager (Remote) MO & IL

At Lumeris, we believe that our greatest achievements are made possible by the talent and commitment of our team members. That's why we are actively seeking talented and collaborative individuals who are passionate about making a difference in the healthcare industry. Join us today as we strive to create a system of care that every doctor wants for their own family and become part of a community that values its people and empowers you to make an impact.

Position: Complex Care Manager (Remote) MO & IL Position Summary: The Complex Care Manager at Lumeris will provide telephonic care and care management to Medicare members as part of a multidisciplinary care team. The Complex Care Manager will offer members health and disease education and empower them to actively participate in their care. Other duties of the Complex Care Manager include but are not limited to: Consultation with members on their medications and durable medical equipment, review member care plans, address home care needs, and connect members to community resources; collaboration with primary care physicians and other providers to ensure there are no gaps in care; collaboration with members, providers, and care givers to ensure positive care outcomes during care transitions.

Make outbound calls to assess member’s current health status Provide patient education to assist with self-management Educate members on disease processes Encourage members to make healthy lifestyle changes Identify gaps or barriers in treatment plans Coordinate care for members Make referrals to outside sources Coordinate services such as home health, DME, as needed Ensure that discharged members receive the necessary services and resources, including medication reconciliation Document and track findings in a computerized system Interact with providers and a multi-disciplinary care team Collaborate with medical management staff in development of new programs