BRG
BRG combines world-leading academic credentials with world-tested business expertise purpose-built for agility and connectivity, which sets us apart—and gets you ahead. At BRG, our top-tier professionals include specialist consultants, industry experts, renowned academics, and leading-edge data scientists. Together, they bring a diversity of proven real-world experience to economics, disputes, and investigations; corporate finance; and performance improvement services that address the most complex challenges for organizations across the globe. Our unique structure nurtures the interdisciplinary relationships that give us the edge, laying the groundwork for more informed insights and more original, incisive thinking from diverse perspectives that, when paired with our global reach and resources, make us uniquely capable to address our clients’ challenges. We get results because we know how to apply our thinking to your world. At BRG, we don’t just show you what’s possible. We’re built to help you make it happen.
Clinical and Quality Transformation (CQT) helps providers improve care for their patients by implementing evidence-based leading practices to enhance clinical quality, operational efficiency, and care delivery. CQT’s broad-based engagements help providers transform how they deliver care through a combination of reduced complications and mortality, optimizing surgery quality and operations, improved throughput and length-of-stay reduction, improved emergency department performance, quality infrastructure enhancements, and more accurate clinical coding and documentation—helping organizations deliver better patient care and outcomes while most effectively utilizing their clinical resources and infrastructure.
Support Project Workstream(s) Under The Direction Of The Project Workstream/pilar Subject Matter Expert (SME), Or Serve As The SME If It Is In The Individuals Core-knowledge Area Supporting SME in non-core knowledge area: Support CPI SME in the workstream assessment and/or implementation deliverables. Assists CPI SMEs in establishing client processes/policies that maximize the quality and efficiency of client operations Monitors implemented workstreams and provides timely feedback to CPI SMEs as directed. Ability to independently meet with clients and executives to advance project deliverables Ability to independently create client facing materials including but not limited to slide decks and other materials Acting as SME in core-area of knowledge: Ability to develop project plan and client deliverables for smaller-scale projects Ability to independently implement client deliverables created by self or a SME Ability to lead performance improvement work teams towards developing future-state processes Ability to independently meet with clients and executives to advance project deliverables Ability to independently create client facing materials including but not limited to slide decks and other materials Submits complete, accurate, and on-time expense reports and time entry Contributes internally to advancement of the firm through participation on work teams, task forces, etc. Actively notifies superiors when bandwidth for additional utilization exists Effectively utilizes non-productive time towards professional continuing education, and/or advancement of the firm Willingness to work in other service lines as directed/assigned Following 1 year of employment, ability to effectively serve as a “buddy” for summer associates and/or other new hire employees at the associate, senior associate, and consultant level Other duties as assigned. Qualifications: Either 3+ years of experience in clinical performance improvement consulting or 5-10 years of industry experience in a relevant role with relevant licensure/certification(s) and at least two years of industry experience in a relevant leadership role, such as a nurse manager (e.g. Registered Nurse, Social Worker, or experience in a health system performance improvement department with Lean Six Sigma Black Belt Certification or Certification as a Project Management Professional (PMP)) Bachelor's Degree required in health or related field from an accredited college/university, or equivalent training/experience; Masters Degree in a relevant field is preferred. Candidates without a Masters Degree must enroll in a Masters program and earn their degree within three years of being hired into the role. Proficient in Microsoft Excel, PowerPoint, and Word. Experience with Tableau preferred but not required. Understanding of labor productivity concepts, practices, verbiage, and benchmarking. Analytical skills as they relate to the project and/or supporting the SME Time management skills that enable supporting multiple engagements. Resource management skills. Expanded operational knowledge of inpatient nursing, including care models, standards of care across varying inpatient levels and effective resource utilization. Strong expertise in workforce and productivity infrastructure including census and workload variability management, skill-mix methodologies, workforce planning tools and staffing to demand strategies. Applies proven change management skills to guide stakeholders through process redesign workflow transformation, and adoption of sustainable operational improvement. Able to interface effectively with the client’s nursing and labor initiative leaders. Actively participate in inpatient nursing initiatives and independently lead smaller initiatives to drive process efficiencies and operational excellence.
Learn and subsequently execute Project Manager Office (PMO) responsibilities under the direction of the project’s Client Services Executive and project Engagement Director. Responsibilities include but are not limited to: Developing project travel logistics file Developing/negotiating project hotel room rates under direction of project engagement director Developing, monitoring, and coordinating project travel arrangements among multiple team members, and communicating on-site schedules to the client per project specifications Reviewing and approving travel expense reports Supporting the engagement director in coordinating/scheduling client meetings Developing/coordinating client-facing materials including but not limited to assessment slide decks, executive steering committee slide decks, etc. Other duties as assigned by the project engagement director
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