Division Quality Coordinator

St. David’s HealthCare, is one of the largest healthcare systems in Texas and the third-largest employer in the Austin area. St. David’s HealthCare was formed through a unique partnership between HCA Healthcare and two local non-profits — St. David’s Foundation and Georgetown Health Foundation. HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

The Division Quality Coordinator directly supports the professional practice evaluation process as applicable to the Central West Texas Division and affiliated facilities. They will support the implementation of the medical staff performance improvement functions within the system according to the Medical Staff Bylaws, Rules and Regulations, and policies. The Division Quality Coordinator will work collaboratively with staff from Clinical Outcomes, HIM, Coding, Medical Staff Services, Administration and various physician, nursing and ancillary care groups.​

Review medical records and other data sources to screen for selected quality indicators. Analyze data for patterns or trends and opportunities for improvement, as indicated by the Ongoing Professional Practice Evaluation Process and the Focus Professional Practice Evaluation Process that includes managing the periodic reporting. Work in conjunction with the Central West Texas Division facilities to prepare monthly Ongoing Professional Practice Evaluation (OPPE) and Focused Professional Practice Evaluation (FPPE) reports while maintaining confidential documentation completed in a timely manner. Assist the Division Quality Leaders with the preparation of reports to Medical Staff and Board Committees as required. Remain knowledgeable of regulatory standards, Medical Staff Bylaws, Rules and Regulations, and policies related to essential job functions. Prepare the medical record and other information for review by the PPE Reviewer, PPE Committee, CMO, VPQ/Quality Director and additional PPE Support Specialists as well. Maintain a patient-first philosophy and engages in service recovery when necessary. Act as an education resource and consultant to facility Vice President of Quality/Quality Director and Medical Department Chairs Take an active part of all new systems implementation, training and management related to Practitioner Excellence and Professional Practice Manager. Promote individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as a preceptor, mentor, and resource to less experienced staff. Commit to the success and financial wellbeing of HCA Healthcare by challenging others to excel and by holding themselves and others accountable for achieving results. Perform other duties as assigned.​ Practice and adhere to the “Code of Conduct” and “Mission and Value Statement.”​