Role Description Under general administrative supervision of the Telehealth Advanced Practice Clinician (APC) Manager & Telehealth Manager, clinical supervision of and collaboration with the Telehealth APC Manager, Associate Medical Director of Family Planning, the Chief Medical Officer and Program Directors, the Telehealth Bilingual Clinician – Spanish provides virtual clinical services, including reproductive and sexual health care, to patients of the PPNCS Virtual Clinics through a direct-to consumer telehealth model of care, site-to-site telehealth support for health centers, and an asynchronous, text-based Telehealth delivery model. Clinicians are advocates in implementing our mission of “Advancing and protecting sexual and reproductive healthcare for all.” They may perform other related duties to support Telehealth operations as assigned. Qualifications • Current active, unencumbered state license as a Registered Nurse and APN or Physician Assistant in the state you are applying for the role, and ability to obtain additional state licenses upon hire to maintain prescriptive authority in Minnesota, Iowa, Nebraska, North Dakota and South Dakota. • Current national board-certification as an Advanced Practice Nurse or a Physician Assistant. • DEA license or ability to obtain at hire, and enrollment in Controlled Substance Monitoring Program as applicable in the state you are applying for the role. • Advanced degree, minimally master’s degree. • Proficient in English and Spanish. • Score of 80% or greater on PPNCS Bilingual Certification Assessment. Requirements • Provide care to patients in Spanish and English. • Obtain pertinent patient history as indicated by the visit type. • Recognize and address deviations from normal. • Perform, order, and interpret both screening and diagnostic testing; address abnormal findings. • Develop plan, which may include treatment, medical or other referrals, and/or prescribing of medications. • Provide patient instruction regarding plan of care, preventive education, and health promotion and maintenance. • Consult with Medical Director or clinician on-call as indicated. • Obtain informed consent when indicated. • Collaborate with the health care team and other community agencies and resources, as indicated. • Assess interventions and/or referral progress as indicated. • Document accurately and clearly. • Supervise support staff regarding routine patient orders. • Collaborate with Telehealth Manager and Telehealth APC Manager to meet team goals, productivity benchmarks, and assigned tasks. • Provide patient focused care and assure smooth and efficient patient and visit flow processes. • Interpret scientific studies based on knowledge of basic research principles; provide input and current information for the ongoing process of protocol development. • Stay up to date on reproductive health care developments and maintain CE requirements for required licensure and certification. • Meet quality assurance requirements, including the appropriate dispensing of medications. • Maintain patient confidentiality and meet compliance requirements, including HIPAA. • Meet coding and documentation requirements. • Skilled at using computer technology and software as it relates specifically to the Telehealth Clinician role, including comfort with learning new systems and a willingness to become proficient in PPNCS’ telehealth platform and EHR systems. • Recognize ethical, legal, and professional issues inherent in providing reproductive health care. • Communicate clinical and professional issues and questions to the Associate Medical Director of Family Planning. • Follow protocol and training requirements for expanding scope of practice and/or learning new procedures, i.e. colposcopy, IUD insertion, ultrasound, MAB services, etc. • Work to ensure understanding and acceptance of the Telehealth Bilingual Clinician - Spanish role with colleagues, consumers, and the community. • Maintain a working knowledge of Planned Parenthood policies and procedures and apply these to patient and clinic services. • Prescribe all FDA approved methods of birth control. • Provide medication or surgical abortion follow up. • Refer patients for medication or surgical abortion, prenatal care, or adoption services. • Counsel HIV+ clients. • Provide evaluation and management of medication abortion patients. • Participate in onboarding of new employees and support the cross-training of established employees. Benefits • Medical, Dental & Vision Insurance with equity-based premium tiers. • Free, virtual primary care for all employees enrolled in a medical plan: NICE HEALTHCARE. • HealthiestYou – Virtual Care for employees outside of NICE Healthcare’s network. • Proximal Health – Helps members access high quality, cost-effective providers for certain services. • Employee Assistance Program. • Continuing Education Reimbursement: up to $2,000 and 4 paid days off annually. • Flex Spending Account. • Life Insurance. • Eligibility for Federal Student Loan Forgiveness. • Paid time off: PTO starting at .05769 accrual rate per hour worked. • 8 hours volunteer paid time off annually. • 8 paid federal holidays & 2 paid floating holidays. • 403(b) retirement fund. • 8 weeks Paid Parental Leave. • Pet Insurance. • Bereavement Leave. • Earned Extended Leave. • Free subscription to Headspace App. • Time off to vote. • Employee discounts for electronics, appliances, hotels, gift cards, apparel, cars, fitness memberships, groceries, and more. • Start date flexibility. • Ability to start training before credentialing process is fully complete. • Comprehensive paid training for all health services positions & flexibility with hours per week during training. • Shift differentials: $1.50/hour (weekend), $3.00/hour (evening), $4.00/hour (float/travel). • Travel reimbursement. • Extra support for new grads. • Schedules created & sent out 6 weeks in advance. • Option of picking up additional shifts, including at other locations other than your “home” clinic.
Planned Parenthood North Central States is a regional affiliate of Planned Parenthood delivering sexual and reproductive healthcare and education across North Central US, including clinic and telehealth services.
