Hospice On Call Triage RN - PRN

Manages the after-hours on-call administrative operations for assigned branches. This position is 100% remote for overnight, weekends, and holidays. Ensures that patient care and services are delivered appropriately and timely during after-hours and holiday coverage. Impacts patient, family and referral source satisfaction directly. The ideal candidate will be proficient with Homecare Homebase (HCHB), both PointCare and back office / R2 application.

Triage hospice calls appropriately during assigned shift and all company holidays. Provide an environment which fosters continuous quality assessment performance improvement (QAPI); maintain high standards of patient care, integrity and cost effectiveness. Provide a focused effort to reduce unnecessary hospitalizations and emergency department (ED) trips during after-hours and holidays. Receive, review and enter patient referral information appropriately. Work with local branch to schedule patient admission during the weekend or holiday ensuring a same day admission philosophy. Enter on-call coordination note in patient electronic record for all triaged calls. Promote effective performance and delivery of after-hours hospice; guide clinicians appropriately. Assist in the orientation of new triage nurses. Contact local leadership appropriately for follow-up on time sensitive issues.