UnitedHealthcare

HSS Care Coordinator, RN - Healthy First Steps, Remote in TX

Posted on

September 15, 2025

Job Type

Full-Time

Role Type

Care Management

License

RN

State License

Texas

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Company Description

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

Job Description

You push yourself to reach higher and go further. Because for you, it’s all about ensuring a positive outcome for patients. In this role, you’ll work in the field and coordinate the long-term care needs for patients in the local community. And at every turn, you’ll have the support of an elite and dynamic team. Join UnitedHealth Group and our family of businesses and you will use your diverse knowledge and experience to make health care work better for our patients. In this Health and Social Services Coordinator role, will be an essential element of an Integrated Care Model by relaying the pertinent information about the member needs and advocating for the best possible care available, and ensuring they have the right services to meet their needs. If you are located in Texas, you will have the flexibility to work remotely* as you take on some tough challenges.

Requirements

Required Qualifications: Current RN unrestricted license in the State of TX 2+ years of experience working within the community health setting or in a health care role 1+ years experience working with Maternal and Infant population/Neonatal Intensive Care Unit (NICU) Familiarity with Microsoft Office, including Word, Excel, and Outlook Reliable transportation and the ability to travel in this ‘assigned region’ to visit Medicaid members in their homes and/or other settings, including community centers, hospitals, nursing facilities or providers’ offices High-speed internet at residence Wiling or ability to travel up to 10% throughout the state of Texas as business needs change Preferred Qualifications: Knowledge of the principles of most integrated settings, including federal and State requirements like the federal home and community-based settings regulations. Demonstrated ability to create, edit, save and send documents, spreadsheets and emails Reside within commutable distance of assigned duties Dallas/Ft Worth, Northeast Texas, West Texas, Central Texas

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Responsibilities

Assess, plan and implement care strategies that are individualized by patient and directed toward the most appropriate, lease restrictive level of care Identify and initiate referrals for social service programs; including financial, psychosocial, community and state supportive services Manage the care plan throughout the continuum of care as a single point of contact Communicate with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all members Advocate for patients and families as needed to ensure the patient’s needs and choices are fully represented and supported by the health care team Make outbound calls and receive inbound calls to assess members’ current health status Identify gaps or barriers in treatment plans

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