Infertility/Maternity Nurse Care Manager

Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com.

We are seeking a Maternity Nurse Care Manager to join our Care and Case Management team. This role is ideal for a compassionate, patient-centered nurse who is passionate about supporting individuals through the full spectrum of their maternity journey—from preconception to postpartum—with evidence-based, holistic care. As a telephonic Maternity Nurse Care Manager, you will guide members through both routine and high-risk pregnancy experiences, working closely with a multidisciplinary team of providers, care coordinators, and support staff to deliver integrated remote care. You’ll spend your day connecting directly with members, listening to their concerns, answering questions, and serving as a trusted advocate. This role requires strong clinical expertise in maternity care, as well as the ability to develop personalized care plans that support members through fertility planning, prenatal care, delivery preparation, and postpartum recovery. You'll also help members navigate their health benefits and connect them to appropriate resources, with a focus on delivering high-quality, coordinated care that leads to better health outcomes for parents and their growing families.

Deliver coordinated, patient-centered virtual Care Management by telephone or messaging that improves members' health outcomes. Create impactful care plans together with members and our diverse care team, and help members achieve their desired goals. Help members navigate complex medical conditions, treatment pathways, benefits, and the healthcare system in general. Partner with the members' local providers to ensure coordinated care. Provide compassionate, longitudinal follow-up care, building supportive relationships.