Call 4 Health

Licensed Practical Nurse (LPN) – Full-Time, Call Center Remote | Compact License Required

Posted on

May 20, 2026

Job Type

Full-time

Role Type

Primary Care

License

LPN/LVN

State License

Compact / Multi-State

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Company Description

Call 4 Health is a leading medical call center and nurse triage service with a genuine understanding of the patient’s perspective. Delivering compassionate commitment with quality medical solutions to our clients since 1997, Call 4 Health has a keen understanding of what it is like to face trauma and has developed a sound system to seamlessly balance professionalism with compassion. Our altruistic approach places patients and their families first by using state-of- the-art technology and compassionate training initiatives. Call 4 Health is always ready with real solutions consistent with the needs of both the client and the patient.

Job Description

The Licensed Practical Nurse (LPN) will play a crucial role within the Call4Health care team, operating in a remote capacity. In this role, LPN will support Call4Health clients by efficiently managing Electronic Health Records (EHR) and patient portals. In addition, the LPN will provide patient education, troubleshoot Remote Patient Monitoring (RPM) equipment and results, counsel patients with chronic diseases, follow up with patients in between provider visits, and refill medications per protocol. The LPN will follow established protocols in order to facilitate effective communication among healthcare professionals and patients, ultimately enhancing patient outcomes and relieving provider stress.

Requirements

Education and/or Experience Licensed Practical Nurse 5+ years of full-time clinical experience as an LPN, particularly in primary care for adult, pediatric and geriatric patients. Experience in OB/GYN, Orthopedic, Ambulatory Care or Home Health are also Experience using at least two electronic health record (EHR) systems is required An active unencumbered e-NCL or Enhanced Nurse Licensure Compact license, additional non-compact state licensure would be considered an asset; candidates should also be willing to obtain additional licenses at the company’s request. Qualifications & Skills Teamwork: Demonstrated ability to collaborate effectively with peers, cross-functional teams, and client Leadership: Proactive in stepping up to lead, when necessary, capable of motivating colleagues, helping to troubleshoot problems and sharing knowledge for the enhancement of team Customer Service: Exceptional empathy, patience, and active listening skills to understand and address patient needs Quality: Strong attention to detail in charting, utilizing correct grammar, spelling, and medical terminology to ensure complete and accurate patient Organization & Time Management: Highly organized, capable of handling and documenting tasks, delegating to others where possible, and providing thorough communications to providers, patients and staff. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must be able to sit for extended periods, talk, and engage in active listening without visual contact with Occasional standing and the use of hands for operating office equipment are required, with infrequent stooping, kneeling, or Ability to hear in normal range and wear a headset/ earpiece Good visual acuity to read computer screens, scripts, forms Able to work remotely at home in a private HIPAA compliant workspace Able to house company equipment needed to perform job Broadband Internet Access Participation (via telephone or video) in staff meetings Able to thrive in a fast-paced Demonstrated capability to maintain professional relationships with diverse Must be flexible and adaptable to change, managing stress May require occasional overtime or adjusted starting Experience Required 2 years: Primary Care Experience 5 years: Full Time Clinical Experience as an LPN

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Responsibilities

The following duties and responsibilities reflect the expectations of this position but are not all- inclusive. Monitor Physician EHR inboxes and patient portal requests and perform tasks within LPN scope of practice, and respond to patient inquiries according to established protocols. Refill prescription requests by established protocols, notify providers and ensure patient care tasks are completed for critical results, and coordinate follow-up care post-discharge or post-operative. Facilitate referrals and collaborate on addressing prior authorization requests that require clinical consultation, while also assisting with requests from other agencies such as hospitals, Public Health departments, nursing homes, funeral homes, and Departments of Labor or Motor Manage Remote Patient Monitoring (RPM) results by tracking patients' real-time disease results and delivering education on managing chronic diseases such as diabetes, hypertension, and COPD. Medically screen and qualify patients for clinical trials. Perform follow-ups and patient education. Carry out additional responsibilities as needed to assist the healthcare team and enhance the delivery of patient

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