Kaiser Permanente

LPN - Post-Discharge Patient Phone Contact Team - Remote (Must Live in WA State)

Posted on

February 16, 2025

Job Type

Full-Time

Role Type

Case Management

License

LPN/LVN

State License

Compact / Multi-State

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Company Description

At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing.

Job Description

Licensed Practical Nurse (LPN) - Case Management Team Opportunity! Inpatient Post-Discharge Patient Contact Team - Phone Strong Communication / Solid Organizational / Triage-Assessment / Epic & Computer Skills a Plus - Highly Desired! Remote Opportunity - Must Live in Washington State Job Summary: Provide direct and indirect nursing care to patients in routine nursing situations, under the direction and supervision of a registered nurse or licensed physician. In complex situations in which the patient is unstable or requires urgent or emergent care, the LPN functions under the direct supervision of the RN or licensed physician. The LPN is an integral member of the Health Care team, participating in patient assessment and the formulation, implementation and monitoring of the care plan.

Requirements

Experience:N/A Education: Degree from an accredited program. License, Certification, Registration: Practical Nurse License (Washington) required at hire OR Compact License: Practical Nurse required at hire Basic Life Support required at hire Additional Requirements: N/A Preferred Qualifications: Recent ambulatory care experience is preferred. Knowledge of electronic patient charting systems.

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Responsibilities

Assessment: Assists in the assessment of patient/consumer need for care and communicates with RN/MD providers appropriately and in a timely manner. Determines patient/consumer purpose for admission/visit. Collects data relevant to visit/admission, ongoing care as directed by standards/plan of care. Recognizes urgent/emergent situations and appropriately refers/manages. Plan of Care: Contributes pertinent information to the plan of care and assists in monitoring care. Delivers nursing care as determined by plan or patient needs. Recommends modifications in plan of care as needed. Assist patients/families in self care activities. Demonstrates understanding of the physiologic and psychological effects of normal aging by assessing and implementing care to meet the needs of populations served. Implementation: Provides nursing interventions safely and competently and reports relevant findings to RN/MD in timely manner. Follows through and implements plan of care as directed; a) provides appropriate instruction to patient/consumer about routine health maintenance, normal/abnormal lab results, special procedures and follow-up care as directed; b) prepares and administers approved medications at the direction of the RN and upon order from MD, ARNP, or PA; c) performs treatments and assists with procedures as directed; d) competently performs skills/tasks as listed on LPN skills competency inventory. Evaluation: Assists in evaluating patient/consumer response to care through communication and observation. Recommends modifications in plan of care to RN/MD/ARNP/PA based upon patient/consumer response. Age Specific Care: Demonstrates understanding of the physiologic and psychological effects of normal aging by assessing and implementing care to meet the needs of those populations served. Reports appropriate age-specific assessment findings to the RN. Demonstrates effective communication skills with those specific age populations served. Communication and Coordination of Care: Communicates and cooperates with other health care team members in planning and implementing care. Reports appropriate age-specific assessment findings to the RN/MD/ARNP/PA. Demonstrates effective communication skills with those specific age populations served. Orientation: Orients patients/consumers to the health care team members, the services available, and the means of access to those services. Demonstrates an awareness of the Consumer Bill of rights and Responsibilities. Participates in the orientation of new consumers to KFHPWs policies and procedures. Instruction: Assists in the identification of educational needs and communicates to RN/MD in timely manner. Instructs patients/consumers according to the educational plan of care or appropriate educational materials. Encourages patient/consumer compliance with therapeutic nursing and medical regimens. Preventative Care: Identifies patient/consumer risk factors. Utilizes available health education resources for preventive care. Reinforces the plan of care to improve general health status. Promotes patient/consumer self-care responsibility for meeting their own health needs. Documentation: Records accurate and pertinent data on the medical record according to documentation guidelines. Safety/Comfort: Provides a safe environment for each patient/consumer and adheres to KFHPW/facility/unit specific safety standards. Adheres to KFHPW infection control, safety hazardous waste, universal precautions, and CPR standards. Professional Development: Identifies own learning needs and participates in educational efforts to meet those needs. Identifies own learning needs related to those age-specific populations served and participates in appropriate educational programs. Participates in staff orientation and student education activities. Participates with managers and peers in completing the process for self and colleague/team performance reviews. Consistently demonstrates an appearance consistent with KFHPW dress code policy. Participates in activities related to QA/QI, work redesign, and cost-saving measures.

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