Lung Nodule Nurse Navigator

Parkridge Medical Center, in downtown Chattanooga, is an Accredited Chest Pain Center offering comprehensive healthcare services that include a 24-hour emergency department, cardiology, orthopedics, robotics and surgical services in addition to oncology services at Sarah Cannon Cancer Institute. In East Ridge, Parkridge East Hospital provides 24-hour emergency medical services, obstetrical care, a Level III Neonatal Intensive Care Unit, and advanced surgical services in robotics, orthopedics and complex gynecological procedures. Parkridge Valley offers behavioral health and addictive disorder treatment services for children, adolescents and adults at four distinctive campuses. Parkridge West Hospital, in nearby Jasper, Tennessee, provides 24-hour emergency medical services, outpatient laboratory, outpatient imaging, outpatient physical therapy and inpatient behavioral health services at Parkridge Valley West.

As a Nurse Navigator, you will function as a member of the multidisciplinary team and serve as an advocate and educator for patients with all types of medical conditions. You will be responsible for supporting patients through complex healthcare environments for the optimization of care and outcomes. You will facilitate patient follow-up through coaching, information transfer, and communication to improve continuity of care, enhance the medical management of complex diseases, and streamline the intervention process. You will also guide patients and families through the healthcare system by assisting with access issues to expedite the timeliness of care and treatment. You will achieve this goal by building relationships with patients and physicians, coordinating the defined plan of care, assisting with appointments, assisting in resolving barriers, providing education, and connecting with community resources. You will also assume responsibility and accountability for the management of resources to achieve efficient, high-quality outcomes for patients, including support with interdisciplinary and cross-facility coverage and collaboration. You are responsible for timely data collection that promotes tracking of the navigation program performance in line with HCA Healthcare, division, and facility goals (growth, quality, practice guidelines, etc).

Serves as a patient advocate Assesses the patient’s medical and psychosocial needs as they pertain to their primary medical or surgical condition for navigation Uses appropriate tools to identify patient needs and barriers to care and provides access to potential resolutions Identifies health disparities and assists in the removal of these disparities Provides appropriate education, outreach, and support to patients and families. Ensures the patient is empowered to manage his/her healthcare needs 1 Job Description Provides healthcare system guidance and promotes adherence to recommended treatment throughout the care pathway Supports providers by assisting patients and/or families in understanding their diagnosis, treatment options, and the resources available, including education, clinical research studies (as applicable), and technological advances Provides education/connection to community and external resources, such as access to supportive care, financial support, and return to work Streamlines process for patients by assisting with appointment scheduling in a compliant manner Ensures the organization of appointments and explains the sequence of treatments Ensures smooth transitions between care modalities, facilities, and providers Facilitates patient movement through the appropriate clinical pathway and collaborates with physicians to ensure patient compliance Reinforces patient-specific teaching as defined by the patient’s provider Conducts follow-up conversations with patients and communicates any concerns, changes, or social needs to the appropriate physician or other care provider Attends and participates in Multidisciplinary Meetings (MDM) and/or other care planning conferences, as required by the navigation program Ensures appropriate patient data is available, including assessment and documentation Educates the patient and family regarding planned procedures, medications, and treatments