Manager, Care Management

Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place.

Lead transformative care management initiatives as our Manager, Care Management who will directly improve patient outcomes across Maryland and Delaware markets. As Aledade's foremost expert on the Maryland Primary Care Program (MDPCP) and AHEAD Model programs, you'll shape care management strategy while guiding an interdisciplinary team toward measurable market performance goals. Reporting directly to the Market President, you'll serve as the strategic bridge between cutting-edge CMS Innovation programs and real-world practice success, ensuring compliance while coaching partner practices to thrive in value-based care environments. Your leadership will span from developing evidence-based training programs and managing vendor partnerships to providing thought leadership on care management metrics and coordinating life-changing interventions for complex patients. This role offers the unique opportunity to stay at the forefront of healthcare innovation, continuously adapting Aledade's services based on the latest intervention evidence while directly impacting both practice success and patient lives. Candidates will need a Registered Nurse Licensure in the state of Maryland to be considered.

Manage from end-to-end a Care Management program that incorporates Aledade perspective on effective care management interventions. Leverage internal and external experts and literature. Utilize internal staffing as well as vendor contracts to execute the program and be accountable for the quality and impact of the Aledade Care Management program as well as the tools used to coordinate internally. Stay up to date with payer program and regulatory requirements applicable to the Care Management program and implement changes to ensure ongoing program and regulatory compliance. Directly manage, coach and lead a team of interdisciplinary care managers, ensuring patients receive the appropriate care at the appropriate time to help longitudinally and episodically prevent unnecessary medical spend and promote high quality of care. Develop and report metrics for direct reports and market leaders to measure their success & the success of the overall program. Determine and deploy appropriate staffing assignments considering team skillsets and practice partner attributes and preferences as well as the strategic goals of the market. Perform the tasks of the Care Manager temporarily when vacations or other events create temporary staffing shortages. Ensure team members including junior team members are performing “top of license” scope of work. Provide data and insights to physician and administrative leaders in partner practices including performance metrics, coaching, and program guidance related to the services they are receiving from the Aledade team, incorporating asks and preferences of the physicians and administrators into the team’s approach to the work.