Med Surge RN - Call Center

Wipro is a leading, publicly traded, global IT solutions and services company with over 210,000 dedicated employees serving clients across multiple continents and over sixty countries. We offer a strong compensation package that includes competitive hourly pay, the ability to earn overtime, and day one benefits. Wipro also offers many opportunities for career advancement within our engaging and exciting culture.

We are continuing to grow! Come grow with us today! Wipro is seeking RNs who combine excellent nursing and call center skills with the ability to function effectively both as part of a team or on an individual basis to bring their talent to our team.

Assesses and triages immediate health concerns telephonically. Provides concise, appropriate, and safe nursing guidance. Identifies problems or gaps in care, offering opportunity for intervention, and ER diversion as appropriate. Communicates with patients, and respective members of the healthcare team regularly. Engages with fellow teammates, and leadership via multiple communication platforms. Provides health education and coaches consumers on available care options. Documents all patient interactions via multiple EMR - nextGen and tracking platforms. Special projects, initiatives, and other job duties as assigned.