MEDICAL FACILITY SURVEYOR

OUR VISION: We devote our knowledge, skill, and experience to transform and improve the quality of care for those we serve. OUR MISSION: We protect vulnerable populations and veterans by providing clinical and technology solutions to our customers and partners. CORE VALUES: Act with integrity and honesty. Listen without interrupting. Lead by example. Make reasonable decisions. Accept responsibility for outcomes. Treat others with respect. Recognize the contributions of others. Exceed customer expectations. Face change with an open mind. Deal with challenge in a positive manner.

For 20 years, we have been privileged to partner with the Centers for Medicare and Medicaid Services (CMS), supporting their vital mission to improve healthcare across the U.S. healthcare system. Since 2014, we have collaborated with more than half of the U.S. states through direct contracts with state health agencies, advancing healthcare quality and safety initiatives. We are also proud to have supported a leading non-profit cardiothoracic surgery organization. Our success is strengthened by our valued collaborations with exceptional prime and subcontractors, whose expertise enhances and complements our own. The Medical Facility Surveyor will conduct surveys of long-term care (LTC) and/or non-LTC (NLTC or ACC) programs throughout the United States and the Territories. Non-LTC (NLTC or ACC) programs include Ambulatory Surgical Centers, Critical Access Hospital, Acute Care Hospital, End Stage Renal Disease, Home Health, Hospice, EMTALA, Organ Procurement Organization and organ transplant. Candidates interested in Long Term Care Surveying must possess the Surveyor Minimum Qualifications Test (SMQT) qualification. The Surveyor will conduct surveys in accordance with the State Operations Manual (SOM) and will prepare a deficiency report in accordance with the Principles of Documentation (PoD) and the HMS Master Writing Guide. The Medical Facility Surveyor will communicate their survey findings through the approved Quality Assurance process. The Surveyor will identify opportunities for improvement in the survey process and will effectively communicate said opportunities to the appropriate leadership staff. The Surveyor should be willing to accept survey assignments as needed and as directed by CMS and HMS. Travel will be extensive. All travel arrangements are made by the company travel department so there are minimal out of pocket expenses. Full-time, part time and Casual (as needed, as available with flexible schedule) employment opportunities are available. Opportunities for advancement and/or cross training. Eligible employees may participate in a comprehensive employee benefits package including PTO accrual, 401(k) retirement plan, and Employee Stock Ownership Program

Medical Facility Surveyors will conduct on-site surveys consisting of Initial, Recertification, Revisit (and/or Desk Audit), Complaint, Focus, and Pilot surveys in accordance with the State Operations Manual Complete deficiency reports in accordance with the Principles of Documentation and the HMS Master Writing Guide while maintaining deadlines and timeframes established by the client. Surveyor deficiencies should clearly link identified deficient practice with associated regulation. Documentation is to be completed with accuracy and special attention to detail using laptop or tablet computer technology Report survey findings involving Immediate Jeopardy (IJ) Condition level findings or Substandard Quality of Care (SQC) to appropriate Quality Assurance staff while maintaining deadlines and timeframes Coordinate with Quality Assurance staff to ensure survey findings are adequately documented and defensible prior to submission to CMS or SSA Submit documentation according to established time deadlines Perform Medical Facility Surveyor duties in accordance with the HMS Core Values and the applicable contract Maintain current knowledge of CMS and HMS policies and procedures, Medicare regulations for applicable healthcare facilities and CMS QSO memos that include program, policy, and process changes/revisions Remote