ICONMA
ICONMA is a globally recognized, Woman-Owned staff augmentation and technology consulting firm. We specialize in connecting clients with top-tier professionals and providing digital solutions, empowering organizations of all sizes to achieve their business goals. By delivering exceptional workforce talent and tailored solutions we help businesses ā from startups to Fortune 500 companies ā drive innovation and growth. Since 2000, we have been a trusted partner. With our headquarters in Troy, Michigan, and over 15 global locations, we are ready to support your business wherever you are.
Our Client, a Mutual Insurance Holding company, is looking for a Medical Review Nurse (RN) for their Remote location.
Knowledge of medical terminology Experience with prior authorization Experience applying nationally recognized criteria, including InterQual Knowledge of Medicare regulations and guidelines Computer skills, including ability to use Microsoft Office suite Previous experience within a call-center environment Ability to navigate through multiple systems and screens to resolve authorization or medical review requests Talking and typing simultaneously Effective time management skills Effective interpersonal and communication skills Ability to use electronic medical record and claims systems Problem solving abilities Work cooperatively, positively, and collaboratively in an interdisciplinary team Work respectfully and positively with others Ability to manage multiple projects and prioritize work tasks to adhere to deadlines and identified time frames Ability to think analytically and make decisions Ability to manage large workload 0-2 years related work experience Highschool Diploma or GED RN - State Licensure Medicare Prior Authorization (Pre-Service) Understanding of CMS rules and regulations Ability to toggle between multiple systems
Review and authorize, as appropriate, phone/fax referral/authorization and clinical form requests per established criteria meeting compliance standards and timeframes Review all requests not approved by the non-clinical support rep to determine benefit coverage and medical necessity Review cases and potential denials with the Medical Directors Research requests not clearly meeting established criteria Assist the Prior Authorization non-clinical reps with the Prior Authorization process Coordinate and maintain complete written documentation on all prior authorizationās requests. Collaborate with other Florida Blue departments, such as Claims, UM, Quality, Disputes/Appeals, and other external vendors. Log into phone queue to service providers Answer inbound calls regarding authorizations within established time frame Document contact information in electronic medical record system Maintain productivity Handle calls professionally Provide accurate prior authorization information to provider offices
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