Included Health

Nurse Care Manager, RN Oncology, Adult

Posted on

February 13, 2025

Job Type

Full-Time

Role Type

Care Management

License

RN

State License

Compact / Multi-State

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Company Description

Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com.

Job Description

We're looking for an experienced Oncology Nurse to join our team in a full-time, dual role. You'll provide virtual oncology support (approx. 0.2 FTE) while also contributing to our care and case management team (approx. 0.8 FTE). You will report to the Manager, Care and Case Management. This is a great opportunity to use your clinical expertise and case management skills to support oncology patients and others facing complex health challenges. We are looking for nurses with oncology experience, and care and case management experience, specifically with a health plan, health navigator, of third-party administrator (TPA). If you're passionate about providing compassionate, comprehensive virtual care with experience in Oncology and Care and Case Management, we'd love to have you on board! Compact License is required + license in following states IL, MA, MI, and MN #LI-Remote

Requirements

Bachelor of Science in Nursing (BSN) Active Oncology Certified Nurse (OCN) Must reside in a compact NLC state. Active Compact RN license in good standing with the nursing board of their state Willingness to obtain additional licensure 3+ years of experience working with oncology patients 2+ years experience working in care, case and disease management Demonstrated case management skills. Experience with technology and an understanding of digital tools and EMR platforms Strong empathy and commitment to patient-centered care. Ability to meet volume goals while maintaining quality standards. Flexibility and comfort in an evolving environment. Strict adherence to security and HIPAA regulations. Physical/Cognitive Requirements: Prompt and regular attendance at assigned work location. Capability to remain seated in a stationary position for prolonged periods. Eye-hand coordination and manual dexterity to operate keyboard, computer and other office-related equipment. No heavy lifting is expected, though occasional exertion of about 20 lbs of force (e.g., lifting a computer / laptop) may be required. Capability to work with leadership, employees, and members in an appropriate manner.

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Responsibilities

Oncology Support Program (0.2 FTE): Provide telehealth nursing support by phone and video. Educate patients and families on diagnosis, treatment, and side effect management. Offer emotional support and guidance to patients and loved ones. Collaborate with the healthcare team to develop personalized care plans. Contribute to the growth and development of the telehealth oncology support program Care and Case Management (0.8 FTE): Deliver patient-centered virtual care management by phone. Develop impactful care plans with members and the care team. Guide members through complex medical conditions, treatments, and benefits. Collaborate with local providers to ensure seamless care coordination. Build supportive, long-term relationships through compassionate follow-up. Assist during acute health episodes, including hospitalizations and rehab stays. Connect members with clinical and social resources to address their needs.

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