Nurse Case Manager Lead

Join us as we transform immunology and deliver medicines that help autoimmune patients get their lives back. argenx is preparing for multi-dimensional expansion to reach more patients through a rich pipeline of differentiated assets, led by VYVGART, our first-in-class neonatal Fc receptor blocker approved for the treatment of gMG, and with the potential to treat patients across dozens of severe autoimmune diseases. We are building a new kind of biotech company, one that maintains its roots as a science-based start-up and pushes our commitment to innovate across all corners of our business. We strive to inspire and grow our company, our partnerships, our science, and our people, because when we do, we deliver more for patients.

The Associate Director of Nurse Case Management works closely with the Director of Nurse Case Managers. The AD is responsible for managing a team of Regional Nurse Case Managers, who educate patients and caregivers as part of the argenx Patient Support Program. They will provide direction and coaching to the team, ensuring effective support of the unique needs of patients throughout their treatment journey. The AD will be responsible for the daily support of the Nurse Case Managers ensuring metrics and deliverables to strengthen the patient experience.

Assists in the process of developing and implementation of patient support case management processes, including identification of patient needs and utilization of all available resources to achieve desired outcomes for patients and educational processed for the Nurse Case Management team Effectively manages patient access needs in treatment initiation and onboarding, collaborating with third-party partners and internal access teams as appropriate Evaluates patient case data to ensure that support is provided in accordance with clinical guidelines and organizational standards Demonstrates leadership/example in all aspects of compliance including, but not limited to, program, data privacy, ongoing education, and pharmacovigilance (PV) adherence Maintains and monitors quality case management documentation to assure compliance with program, data privacy, ongoing education, and PV adherence Demonstrates strong communication skills with internal and external constituents and utilizes all available internal cross functional departments and available reporting tools to strategize the achievement of company goals