VNSURE BUSINESS SOLUTIONS PRIVATE LIMITED
We are seeking an experienced Clinical Appeals Nurse to support the appeal and grievance processes by analyzing and responding to adverse coverage decisions. This role involves clinical judgment, regulatory knowledge, and strong communication skills to ensure all responses meet State and Federal compliance requirements. The role is fully remote and requires an active Registered Nurse (RN) license.
Required Qualifications Education: High School Diploma (or equivalent) Experience: 2 years in medical-surgical or similar clinical setting OR 3 years in mental health/psychiatric care Licensure: RN - Registered Nurse, with active State or Compact Licensure (Required) Preferred Qualifications: Experience with Medical Review, Utilization Management, or Case Management at a Managed Care Organization (MCO) or hospital BSN or MSN degree preferred CCM (Certified Case Manager) - Preferred LNCC (Legal Nurse Consultant Certified) - Preferred Key Skills and Competencies: Skill Proficiency Medical terminology & procedural knowledge Advanced Appeals process & regulatory guidelines Proficient Verbal & written communication Proficient Customer service and stakeholder communication Advanced Critical thinking and analytical assessment Proficient Microsoft Office Suite (Word, Excel, Outlook) Proficient Understanding of behavioral health and substance abuse treatment Proficient
Appeals & Reconsideration Processing (35%): Investigate and interpret written appeals from members, providers, attorneys, and other stakeholders Craft original response letters based on corporate policy and regulations Ensure compliance with all applicable State and Federal mandates Case Preparation for Clinical Review (35%): Compile and organize relevant clinical, contractual, and policy documentation Formulate case summaries and recommendations Communicate final decisions post-physician review, including external appeal rights Clinical Assessment & Compliance (25%): Evaluate medical and behavioral health appeal requests using clinical expertise Interpret regulatory/accreditation guidelines to ensure proper case handling Collaborate with Independent Review Organizations and panel physicians Address complaints from CMS and other regulatory bodies Medical Knowledge Maintenance (5%): Maintain up-to-date knowledge of medical, psychiatric, surgical, and diagnostic terminology Understand complications and comorbidities related to medical and behavioral health conditions
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