Nurse Manager-Operations

Central Texas Community Health Centers (CommUnityCare Health Centers) provides services at 27 locations primarily in Travis County. As a Federally Qualified Health Center (FQHC), we are a part of a vital safety net in the nation’s safety net system, including care for those without health insurance. In 2020, our health centers provided approximately 432,000 medical and dental patient appointments. This number represents more than 116,000 individual patients. In collaboration with our partners at Central Health, CommUnityCare is a 501(c)(3) nonprofit that provides outpatient primary health care, dental care, pediatric, specialty care, lab, radiology including mammography, a full-service pharmacy, and behavioral health services. With the addition of Carousel Pediatrics in 2018, we now offer pediatric dental care and mental health, speech, physical and occupational therapy for children. With our emphasis on serving underserved health care populations, we also provide HIV/AIDS treatment and primary care to HIV-positive patients at several of our locations, including the David Powell Health Center. Other specialty care includes health services for people who are homeless, with locations at the Austin Resource Center for the Homeless (ARCH) and Care Connections Clinic, along with Street Medicine teams. Our services are provided to all Travis County residents and those residing in surrounding counties, including people whose income and lack of private health insurance prevent them from accessing care elsewhere.

The Nurse Manager is responsible for the development, performance, and management of clinical patient care for nursing, medical assistants and other team members in clinical support roles.

Manages the clinical support team. Implements and provides oversight of clinical care delivered by nursing, medical assistants, and ancillary care team. Establishes work assignments priorities for responsibility areas including nursing, Medical Assistants and ancillary staff. Responsible for management oversight of health center equipment needs, equipped examination rooms, infection control standards, CLIA and Radiology regulations, compliance with Standing Delegation Orders, and emergency events. Monitors the compliance with standards of care for on-site treatments and procedures, administration of medications, as well as timely and quality clinical workflows. Works with the practice administrator to ensure the clinical services team supports the overall operational and fiscal activities of the site to include staffing levels, budgets, financial and operating goals including meeting productivity and quality goals. Approves payroll and time off requests. Working in partnership with the practice administrator, Accountable for administering performance evaluations, recruiting, selecting, monitoring, and orientation of new hires. Responsible for coaching and counseling staff. Participates as an effective member of the site Triad management team to support implementation of continuous improvement activities. Routinely acts as the site lead in the absence of the Practice Administrator. Ensures timely assessments, interventions, and measurement for corrective action strategies when needed. Solves patient issues to ensure expected results. Assures quality of care philosophies and standards of care. Maximizes quality outcomes for patients’ services through the most appropriate utilization of systems. Serves on CUC committees as assigned. Adheres to state board of nursing and state nurse practice act requirements and to other governing agency regulations. Establishes a compassionate and respectful environment which values teamwork, integrity and dependability. Maintains supplies inventory by studying usage reports, identifying trends, anticipating needed supplies, approving requisitions and cost allocations. Performs other duties as assigned.