Nurse RN Triage Remote-Core Physicians

Exeter Hospital, Core Physicians, and Rockingham VNA & Hospice, part of Beth Israel Lahey Health, proudly serve the beautiful NH seacoast region, providing full medical services and resources for the community. Our principal mission is to improve the health of the communities we serve. The organization supports its employees' success by offering training, growth opportunities, a collaborative working culture, and incredible benefits. We welcome you to visit our new website at Exetercareers.com to see the latest opportunities.

Provides assessment, guidance, and disposition to the appropriate level of care which may be care instructions, an in-office or telehealth visit with a provider, or Urgent Care, ER, or 911 level of care required. Right Care, Right Place, Right Time patient disposition.

Promptly answers telephone inquiries regarding caller needs through listening and asking open-ended questions. Conduct sound nursing assessment and offer alternatives following established guidelines, protocols, and algorithms. Set up appointments for patients who do not need to go to ER or after hours video encounters but need to see a provider for a regular urgency visit. Display competency in assessing health needs of populations across the continuum of life (newborn to 100+ years of age). Answer calls and respond to patients with appropriate phone etiquette and professionalism exemplifying service excellence, care, concern, respect and cooperation. Document all calls and actions taken into the patient’s medical record using technology as appropriate to meet the requirements of the job functions. Communicate to the health care team members the outcome of the assessment/reassessment to ensure appropriate follow up occurs based on the needs of the patient care. Work contingency plan if internet or power outage. Maintain all patient information privately and confidentially. Perform all other duties as required or assigned.