OBGYN Registered Nurse I Triage - Remote

Physicians East, P.A.is a team of skilled healthcare professionals united to meet the challenge of delivering quality, cost-efficient, comprehensive healthcare to the people of Eastern North Carolina.

Location & commitments Full Time/Part Time roles based at our Greenville location, Monday-Friday, 8:00a.m. – 5:00 p.m. Early and late hours required. Overtime may be required to ensure patients are taken care, tasks are completed, and calls are returned in a timely manner. Weekend work is rare but can occasionally be necessary. Supervision Received: Reports to Clinical Supervisor; POD Manager; Director of Operations. Supervision Exercised: None. Typical Physical Demands: Involves sitting for extended periods, typing and data entry, visual and auditory acuity, talking and listening, use of office equipment and ability to focus for extended periods. Typical Working Conditions: Remote work environment Standard work hours Use of technology Communication and team interaction Patient interaction Confidentiality and compliance Ergonomic Considerations Potential for High Call Volume Emotional Demands Independence and Self-Management Compliance with Home Office Requirements About the role As a Remote Triage Nurse, you will be the first point of contact for patients seeking medical advice. You will assess their symptoms, provide appropriate guidance according to organizational and departmental policies and procedures, and direct them to the appropriate level of care, all while delivering exceptional customer service in a remote setting.

Conduct remote patient assessments via phone or secure portal messages. Provide nursing advice based on clinical protocols, guidelines, and best practices. Triage incoming calls, prioritize cases based on severity, and provide recommendations for next steps. Document patient interactions and maintain accurate, up-to-date records in the Electronic Health Record (EHR) system. Collaborate with healthcare providers, including doctors, specialists, and other team members to ensure continuity of care. Educate patients on preventative healthcare, treatment options, and wellness strategies. Assist with follow-up care, monitoring patients’ progress, and ensuring they receive the necessary medical attention. Other duties:  Maintains patient confidentially.  Keep management informed of high-risk situations.  Maintains licensure in accordance with North Carolina Board of Nursing. Practice infection control, following OSHA guidelines and office policy.  Maintain CPR certification.  Attend fire safety classes, clinical meetings, compliance, and other continuing education classes as offered by Physicians East.  Adheres to department and office policies.