Offerings and Intakes Nurse

At MD Integrations, we partner with digital health brands to power clinical care at scale. We specialize in men's and women’s health, dermatology, endocrinology, and weight management, offering telehealth solutions that help patients receive expert, personalized care—all from the comfort of their home. Join our team and be part of the movement to make specialty care more accessible and impactful. MD Integrations is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are unable to support US visa sponsorship at this time.

We are seeking a dedicated and experienced Offerings and Intakes Nurse (RN) to support our Clinical team evaluating and performing quality control with dosing calculation inputs from partners and pharmacies. This role is critical in ensuring the safety, accuracy, and compliance of prescription (Rx) product offerings from our partners. The ideal candidate will have a strong pharmacy background - preferably with an understanding of common medications (including compounded medications) for dermatology, reproductive health, endocrinology, or weight management conditions with a deep understanding of dosing, pharmacological safety, and care coordination in a telehealth environment. This position reports to our Director, Clinical Operations and will work closely with clinical and customer teams to support an efficient onboarding process for partners. This position is fully remote and is expected to be available Monday through Friday during core hours to take video calls and meetings, with some intraday flexibility. Candidates must have access to a quiet, secure work environment and reliable high-speed internet. If you're tech-savvy, detail-oriented, and love working in a fast-paced digital healthcare environment, we’d love to meet you!

Offering Review & Validation. Collaborate with clinical and medical teams to assess partner-submitted Rx product offerings for format accuracy, therapeutic appropriateness, and clinical safety before order sets go live. Quality Control. Perform quality checks on incoming clinical requests to ensure accuracy, clarity, and alignment with clinical best practices. Coordinate with the internal clinical team, partners and occasionally pharmacies to convert doses accurately according to provider instructions and standard medical protocols. Compliance & Risk Management. Draft, add and review safety and risk warnings for all Rx offerings. Coordinate with internal teams to ensure compliance with clinical safety standards, regulatory guidelines and internal processes. Update partner accounts with appropriate documentation. Intake Creation. Assist with creation of medical intake forms in the software on behalf of partners. Collaborate with our internal clinical team to review for thoroughness and exceptional end user experience. Error Tracking & Troubleshooting. Proactively identify, troubleshoot, and track prescription-related errors, ensuring corrections are made before implementation. Work directly with our internal clinical team and external partners to ensure quality offerings. Route of Administration Coordination. Communicate directly with pharmacies and prescribing providers to confirm the correct route of administration for medications and therapies. Identify and correct errors in the offering. Triage & Communication. Act as a liaison with internal and external partners and pharmacies to triage requests, clarify ambiguities, and facilitate timely resolutions to ensure compliance and safety in dosing recommendations.