Job description
We are looking for a part-time Behavioral Health RN to join our Nursing Operations team. This role is perfect for someone with strong clinical expertise, crisis response skills, and a passion for client advocacy. As a key point of clinical support during scheduled coverage, you’ll play an important role in helping clients receive safe, timely, and effective care while contributing to operational excellence and a supportive client experience.
This is a part-time 1099 contractor role requiring Monday/Tuesday availability, approximately 16 hours per week.
The Opportunity
The Behavioral Health RN provides both direct clinical support and coordination that ensures clients receive safe, timely, and effective care. You will serve as the primary point of response for clinical questions, emergencies, and complex client needs, while also facilitating smooth transitions of care during hospitalizations, discharges, and follow-up. Working closely with NPs, NP Managers, and the Care Team, you’ll help maintain high standards of quality and safety and contribute to a consistent and compassionate client experience
Responsibilities
- Clinical triage and client support: Respond to clinical questions and provide same-day nursing assessments when needed
Address pharmacist inquiries, clarify prescriptions, and manage medications per protocols
Support complex clients in completing standardized tools
Provide education to clients regarding medications and treatment plans
Support the response to client emergencies outside of scheduled appointments, triaging and escalating appropriately
Serve as a liaison between the Care Team and nursing staff to help resolve complex care matters or client complaints
Contact clients following discharge or intake, as needed, to ensure they have the right supports and referrals
Proactively contact clients to encourage engagement in care
Address client clinical care concerns directly and work to de-escalate situations as they arise
Monitor and complete assigned tasks within the EHR, CRM, and other communication platforms in a timely fashion per standards
Coordination of care and clinical operations: Collaborate with Lavender nurse practitioners to support seamless coordination of care as needed
Support critical incident response and debriefs in collaboration with clinical leadership
Provide oversight and follow-up for high-risk clients using dashboards and Lavender protocols
Perform key person interviews for collateral information to inform diagnosis, as appropriate
Support complex release of information requests
Support Care Circle operations to ensure smooth and efficient care
Coordinate care for hospitalized patients by supporting documentation, communication, and consultation with NP Managers when appropriate
Support post-acute transitions of care back to Lavender in collaboration with the broader clinical team
Quality assurance and process improvement: Support management of the clients of concern list, meetings, and follow-up actions, escalating to QI Council as appropriate
Document critical incident debriefs following Lavender’s SOP
Participate in Care Circle huddles, share process improvement suggestions, and support quality initiatives
Complete requested clinical audits on a regular basis and summarize findings accordingly
Requirements
- Active, unrestricted compact RN license; ability to obtain additional state licenses as needed Bachelor of Science in Nursing (BSN)
Minimum 3 years of clinical nursing experience, with at least 2 years in psychiatric or behavioral health settings
Demonstrated skill in triage, crisis response, and complex clinical decision-making
Experience with care coordination, hospital transitions, and interdisciplinary team collaboration
Strong communication and de-escalation skills, with experience supporting clients in high-stress or emotionally charged situations
Proven ability to manage competing priorities, maintain timely follow-up, and support quality improvement initiatives
Experience conducting chart audits, participating in quality programs, or contributing to compliance processes preferred
Comfortable working in a fast-paced, virtual care or telehealth environment
Availability to provide services on Mondays and Tuesdays, approximately 16 hours per week
About Lavender
Founded In 2020, Lavender Is The Largest Nurse-owned And Operated Online Psychiatry And Therapy Office In The United States. Our Extraordinary Team Of 100+ Talented And Like-minded Folks Works Remotely From Across The United States, Canada And The Philippines To Collaboratively Increase Access To High-quality, High-touch Mental Healthcare. Lavender Is a Human-first Organization And Our People Embody
A bias towards action
A capacity for self-direction
Originality and creative instincts
Courageous and bold thinking
And the potential to achieve even more
If you’re looking for a fast-paced, constantly evolving environment where your voice matters and you can truly have an impact creating high-quality, user-centric mental health services, we want to hear from you!
