Patient Navigator (RN) - Serious Illness | Portfolio Company of 2070 Health

2070 Health is India's first healthcare-focused venture studio - an innovation platform that builds transformative healthcare companies in India and USA from scratch, by identifying disruptive opportunities in whitespace. We are deeply involved in idea generation, day-to-day operations, and strategic decisions of every company we build. Portfolio companies include Everbright Health, Reveal Healthtech, Elevate Now, Nivaan Care, BabyMD, and Everhope Oncology.

This role is part of a new company we are actively incubating in the US care navigation space. This is a chance to be on the ground floor of something being built from scratch. As a Patient Navigator (RN), you'll work directly with patients facing serious, complex illnesses - cancer, congestive heart failure, COPD, chronic kidney disease, dementia, helping them understand their diagnosis, navigate treatment decisions and coordinate care across specialists. You'll work under the general supervision of a billing practitioner, and your work will be reimbursed through Medicare's Principal Illness Navigation (PIN) codes (G0023/G0024). Translation: this is a sustainable, reimbursable model that pays for exactly the kind of clinical coordination patients with serious illnesses desperately need.

Build trusting relationships with patients and families facing serious, life-altering diagnoses Conduct comprehensive assessments to understand the patient's clinical status, treatment goals, and barriers to care Educate patients on their disease, treatment options, side effects, warning signs, and when to escalate concerns Prepare patients for appointments with specialists - what questions to ask, what to expect, how to advocate for themselves Facilitate informed decision-making about treatment options, clinical trials, palliative care, and advance care planning Track treatment adherence, identify gaps in care, and intervene before problems escalate Provide emotional support and help patients cope with the psychological burden of serious illness Coordinate across the care team - oncologists, cardiologists, PCPs, specialists, pharmacies, home health, social workers Schedule appointments, manage referrals, and ensure smooth care transitions (hospital to home, specialist to PCP) Monitor treatment plans and medication regimens, flagging issues to the billing practitioner Document your navigation activities with precision (time spent, activities performed, clinical assessments) so we can bill Medicare and sustain the program This role is remote-first.