Pediatric Behavioral Health Nurse Care Manager

Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com.

We’re looking for a Pediatric Behavioral Health Nurse Care Manager to join our Care and Case Management team—someone passionate about supporting children, adolescents, and their families holistically through their healthcare journey with deep focus around behavioral health. This role is ideal for a nurse who brings both clinical expertise and deep compassion to their work, ensuring the unique behavioral health needs of pediatric members are met with innovative, evidence-based interventions. The telephonic Nurse Care Manager will support members navigating complex behavioral and medical health challenges. You’ll collaborate with a multidisciplinary team of healthcare professionals, care coordinators, and records specialists to deliver integrated, remote care in a virtual-first environment. The ideal candidate enjoys spending time on the phone with families, listening deeply, answering questions, and advocating for their needs. You should excel in creating and managing care plans, navigating behavioral health resources, and offering clinical guidance that supports both short- and long-term outcomes. Schedule: Monday-Friday 9am-6pm PST

Deliver coordinated, family-centered virtual Care Management by phone that improves behavioral health outcomes for pediatric members. Develop personalized, goal-oriented care plans in collaboration with families and our multidisciplinary team. Support members through behavioral health treatment plans, transitions of care, and episodes of acute behavioral health crises. Help families navigate behavioral health systems, treatment options, benefits, and community-based resources. Partner with local pediatricians, behavioral health specialists, schools, and other care team members to ensure aligned, coordinated care. Provide compassionate, longitudinal support to families through continuous engagement and advocacy. Coordinate resources that address clinical, behavioral, and social determinants of health impacting the child and family.